Citroën C4 V3 Recall R/2021/381: Below 3 Degrees Temperature There Is Loss Of The Front Windscreen Wiper Function When The…, Who Is Affected And What To Do
- Book soon
- How serious
- 28 Oct 2021
- Launched
- 748
- vehicles in the UK
- HVV
- Manufacturer’s campaign code
Citroën recalled C4 V3 vehicles built between 3 September 2020 and 18 August 2021. When the outside temperature is below 3,C there is loss of the front windscreen wiper function when the vehicle stops at 0 mph. The recall notice describes the fix as: downloading a new version of BSI software. You won't usually pay for it.1
What’s Wrong
When the outside temperature is below 3,C there is loss of the front windscreen wiper function when the vehicle stops at 0 mph.
DVSA's Original Wording
Concern: BELOW 3 DEGREES TEMPERATURE THERE IS LOSS OF THE FRONT WINDSCREEN WIPER FUNCTION WHEN THE VEHICLE STOPS AT 0MPH. Defect: When the outside temperature is below 3�C there is loss of the front windscreen wiper function when the vehicle stops at 0 mph. Remedy: Downloading a new version of BSI software
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: below 3 degrees temperature there is loss of the front windscreen wiper function when the vehicle stops at 0MPH.
The Fix
The recall notice describes the fix as: downloading a new version of BSI software. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
C4 V3 built between 3 September 2020 and 18 August 2021 may be included. Citroën estimates 748 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code HVV or the DVSA reference R/2021/381. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C4 V3, Dispatch IV, DS3 Crossback, SpacetourerThe high voltage harness fitted might not be to correct specification | Urgent | R/2022/202 | |
| C4 V3There may be an incorrect tightening torque application on the rear wheel hub | Book soon | R/2021/253 | |
| C4 V3The wheel bolts may have an incomplete thread | Book soon | R/2021/141 | |
| RelayCitroen Relay (X250) Rear view camera | Book soon | R/2024/384 | |
| C-CrosserWater ingress may cause windscreen wiper motor to fail | Book soon | R/2018/114 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2021/355 on 26 Oct 2021, for the seat fastening to the anchor plate is not correct to specification. The one launched after it was R/2021/418 on 2 Dec 2021, for the right-hand side drive shaft outer joint may break. You can also see every Citroën recall, the Citroën C4 recall history and all recalls launched in 2021.
Source: DVSA recall R/2021/381, launched 28 October 2021. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.