Citroën Relay Recall R/2024/384: Citroen Relay (X250) Rear View Camera, Who Is Affected And What To Do
- Book soon
- How serious
- 4 Oct 2024
- Launched
- 7
- vehicles in the UK
- NG8-241789EE
- Manufacturer’s campaign code
Citroën recalled Relay vehicles built between 4 April 2024 and 17 July 2024. An incorrect radio may be fitted that does not provide rear view camera functionality to comply with regulatory requirements. The dealer will replace the radio. You won't usually pay for it.1
What’s Wrong
An incorrect radio may be fitted that does not provide rear view camera functionality to comply with regulatory requirements.
DVSA's Original Wording
Concern: Citroen Relay (X250) Rear view camera. Defect: On affected vehicles an incorrect radio may be fitted that does not provide rear view camera functionality to comply with regulatory requirements. Remedy: On the affected vehicles the radio will be replaced
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: citroen Relay (X250) Rear view camera.
The Fix
The dealer will replace the radio.
Are You Affected?
Relay built between 4 April 2024 and 17 July 2024 may be included. Citroën estimates 7 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code NG8-241789EE or the DVSA reference R/2024/384. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| RelayTurn signal detection | Low | R/2026/287 | |
| RelayRelay smart tachograph | Low | R/2026/249 | |
| RelayCitroen Relay fuel pipe leak | Urgent | R/2026/051 | |
| RelayCitroen Relay wrong proxy configuration | Low | R/2025/397 | |
| RelayFront camera software | Urgent | R/2025/340 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2024/373 on 25 Sep 2024, for citroen Relay (X250) Wrong weight values on manufacturer plate. The one launched after it was R/2024/396 on 11 Oct 2024, for citroen Berlingo (K9) front brake discs. You can also see every Citroën recall and all recalls launched in 2024.
Source: DVSA recall R/2024/384, launched 4 October 2024. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.