Citroën C-Crosser Recall R/2018/114: Water Ingress May Cause Windscreen Wiper Motor To Fail, Who Is Affected And What To Do
- Book soon
- How serious
- 26 Apr 2018
- Launched
- 3,211
- vehicles in the UK
- GGA
- Manufacturer’s campaign code
Citroën recalled C-Crosser vehicles built between 16 April 2007 and 27 April 2012. The windscreen wiper motor breather system may not be To the correct specification. The dealer will replace the windscren wiper motor and one of the windscreen wiper mechanism rods. You won't usually pay for it.1
What’s Wrong
The windscreen wiper motor breather system may not be To the correct specification. This could in some cases result in water ingress leading to jamming of the motor due to corrosion. This could cause the wipers to cease operation or not start which in turn could result in restricted visibility for the driver.
DVSA's Original Wording
Concern: WATER INGRESS MAY CAUSE WINDSCREEN WIPER MOTOR TO FAIL Defect: On the affected vehicles the windscreen wiper motor breather system may not be To the correct specification. This could in some cases result in water ingress leading to jamming of the motor due to corrosion. This could cause the wipers to cease operation or not start which in turn could result in restricted visibility for the driver. Remedy: Replace the windscren wiper motor and one of the windscreen wiper mechanism rods.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could lead to jamming of the motor due to corrosion.
The Fix
The dealer will replace the windscren wiper motor and one of the windscreen wiper mechanism rods.
Are You Affected?
C-Crosser built between 16 April 2007 and 27 April 2012 may be included. Citroën estimates 3,211 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code GGA or the DVSA reference R/2018/114. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C-Crosser, C4 AircrossAncillaries belt tensioner mounting may not be correct to specification | Low | R/2018/348 | |
| C-CrosserAdhesive used to fix sunroof glass assembly to outer frame may not be to correct specification | Low | R/2018/344 | |
| C-CrosserMalfunction causing instrument panel functions to become inoperable | Book soon | R/2015/161 | |
| C-CrosserLoss of power steering assistance | Urgent | R/2014/125 | |
| C-CrosserBrake lights may not operate and drive belt may not perform correctly | Urgent | R/2014/114 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2018/109 on 12 Apr 2018, for rear wheel hub bearings may not be to correct specification. The one launched after it was R/2018/128 on 10 May 2018, for airbags may not be triggered in the event of a collision. You can also see every Citroën recall and all recalls launched in 2018.
Source: DVSA recall R/2018/114, launched 26 April 2018. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.