Citroën Dispatch IV, Spacetourer Recall R/2022/126: Headrests On The Front Modular Seat Do Not Conform To The Design Specification, Who Is Affected And What To Do
- Low
- How serious
- 10 May 2022
- Launched
- 359
- vehicles in the UK
- JAS
- Manufacturer’s campaign code
Citroën recalled Dispatch IV, Spacetourer vehicles built between 16 November 2021 and 16 December 2021. Some vehicles may have been equipped with headrests on the front modular seat which do not conform to the design specification. The dealer will check the conformity of the front headrests (presence of the catch); in cases of non-conformity the front headrests will be replaced. You won't usually pay for it.1
What’s Wrong
Some vehicles may have been equipped with headrests on the front modular seat which do not conform to the design specification.
DVSA's Original Wording
Concern: HEADRESTS ON THE FRONT MODULAR SEAT DO NOT CONFORM TO THE DESIGN SPECIFICATION Defect: Affected vehicles may have been equipped with headrests on the front modular seat which do not conform to the design specification. Remedy: Check the conformity of the front headrests (presence of the catch); in cases of non-conformity the front headrests will be replaced.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: headrests on the front modular seat do not conform to the design specification.
The Fix
The dealer will check the conformity of the front headrests (presence of the catch); in cases of non-conformity the front headrests will be replaced.
Are You Affected?
Dispatch IV, Spacetourer built between 16 November 2021 and 16 December 2021 may be included. Citroën estimates 359 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code JAS or the DVSA reference R/2022/126. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| SpacetourerBCM software | Low | R/2026/156 | |
| Berlingo, Dispatch, SpacetourerCitroen Spacetourer (K0) Berlingo (K9) IVI software via OTA update | Low | R/2026/009 | |
| Dispatch, SpacetourerCitroen Dispatch/Spacetourer low in-use performance ratio ECM s/w | Low | R/2025/500 | |
| Dispatch, SpacetourerCitroën Spacetourer/Dispatch(K0) rear brake discs | Urgent | R/2025/414 | |
| Berlingo, C3, C3 Aircross, C4 and 5 moreOn board diagnostics | Low | R/2025/346 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2022/105 on 7 Apr 2022, for possibility of leakage of fuel from the auxillary heater unit. The one launched after it was R/2022/144 on 12 May 2022, for the rivet used to retain the curtain air bag could be incorrectly fitted. You can also see every Citroën recall and all recalls launched in 2022.
Source: DVSA recall R/2022/126, launched 10 May 2022. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.