Citroën Berlingo Electric, C4 Electric, C4X Electric And 1 More Recall R/2023/010: There Is An Error In The Software Calibration Of The Traction Battery Control Unit Which…, Who Is Affected And What To Do

DVSA reference R/2023/010, campaign code JPD/221950EE. Data updated daily from DVSA.

Urgent
How serious
17 Jan 2023
Launched
1,254
vehicles in the UK
JPD/221950EE
Manufacturer’s campaign code

Citroën recalled Berlingo Electric, C4 Electric, C4X Electric and 1 more vehicles built between 3 May 2022 and 5 December 2022. There is an error in the software calibration of the traction battery control unit which could result in a loss of propulsion when driving. The dealer will update the software of the traction battery control unit. You won't usually pay for it.1

What’s Wrong

There is an error in the software calibration of the traction battery control unit which could result in a loss of propulsion when driving.

DVSA's Original Wording

Concern: There is an error in the software calibration of the traction battery control unit which could result in a loss of propulsion when driving. Defect: There is an error in the software calibration of the traction battery control unit which could result in a loss of propulsion when driving. Remedy: Update the software of the traction battery control unit.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

If the fault occurs, the recall notice says it could result in a loss of propulsion when driving.

The Fix

The dealer will update the software of the traction battery control unit. The fix is a software update, which usually takes under an hour at the dealer.

Are You Affected?

Berlingo Electric, C4 Electric, C4X Electric and 1 more built between 3 May 2022 and 5 December 2022 may be included. Citroën estimates 1,254 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Citroën.
  2. Book with any franchised Citroën dealer, quoting the campaign code JPD/221950EE or the DVSA reference R/2023/010. See how to get a Citroën recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
C4 V3, Dispatch IV, DS3 Crossback, SpacetourerThe high voltage harness fitted might not be to correct specificationUrgentR/2022/202
DS3 CrossbackThe urea injector may block and lead to NOX emissions out of regulatory limitsLowR/2020/359
DS3 CrossbackThe routing of the rear brake pipes may not conform to specificationUrgentR/2020/037
Berlingo, Berlingo ElectricSuspension springs may breakBook soonR/2005/097
BerlingoBCM software update: Black screenLowR/2026/337

This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2023/046 on 13 Dec 2022, for on the affected vehicles the operation of the brake vacuum pump may be affected by…. The one launched after it was R/2023/032 on 27 Jan 2023, for suspension wishbone bolts may have been incorrectly tightened during the production…. You can also see every Citroën recall, the Citroën Berlingo recall history, all recalls launched in 2023 and high-voltage battery recalls across every make.


Source: DVSA recall R/2023/010, launched 17 January 2023. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.