Citroën C3, C3 Aircross Recall R/2023/220: Affected Vehicles May Have Been Fitted With A Rear Axle Crossmember That Was Not…, Who Is Affected And What To Do

DVSA reference R/2023/220, campaign code JJN/ 221334EE. Data updated daily from DVSA.

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How serious
21 Jul 2023
Launched
372
vehicles in the UK
JJN/ 221334EE
Manufacturer’s campaign code

Citroën recalled C3, C3 Aircross vehicles built between 24 May 2022 and 15 June 2022. Some vehicles may have been fitted with a rear axle crossmember that was not manufactured according to specifications. The dealer will check and replace the rear axle crossmember if necessary. You won't usually pay for it.1

What’s Wrong

Some vehicles may have been fitted with a rear axle crossmember that was not manufactured according to specifications.

DVSA's Original Wording

Concern: Affected vehicles may have been fitted with a rear axle crossmember that was not manufactured according to specifications. Defect: Affected vehicles may have been fitted with a rear axle crossmember that was not manufactured according to specifications. Remedy: Check and replace the rear axle crossmember if necessary.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: affected vehicles may have been fitted with a rear axle crossmember that was not manufactured according to specifications.

The Fix

The dealer will check and replace the rear axle crossmember if necessary.

Are You Affected?

C3, C3 Aircross built between 24 May 2022 and 15 June 2022 may be included. Citroën estimates 372 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Citroën.
  2. Book with any franchised Citroën dealer, quoting the campaign code JJN/ 221334EE or the DVSA reference R/2023/220. See how to get a Citroën recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
C3, C3 AircrossAlarm triggered randomly: BCM softwareLowR/2026/122
C3, C3 Aircross, C4, C4XAlternator protectionUrgentR/2026/073
C3Citroen C3 v5 Autonomous telematics box cannot connect to serverLowR/2025/487
C3, C3 AircrossCitroen C3 C3 Aircross brake pedal bracket connectionUrgentR/2025/514
C3 AircrossCitroen C3 C3 Aircross risk of brake bar welding breakageStop drivingR/2025/363

This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2023/141 on 9 May 2023, for on affected vehicles the AC compressor stator wiring could develop a fault leading to…. The one launched after it was R/2023/250 on 2 Aug 2023, for affected vehicles may have a tyre load index reported on the vehicle s CoC lower than the…. You can also see every Citroën recall, all recalls launched in 2023 and suspension recalls across every make.


Source: DVSA recall R/2023/220, launched 21 July 2023. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.