Citroën Dispatch Recall R/2024/420: Citroen Dispatch (K0) Display Screws Missing, Who Is Affected And What To Do
- Low
- How serious
- 23 Oct 2024
- Launched
- 2,830
- vehicles in the UK
- NL2-242033EE
- Manufacturer’s campaign code
Citroën recalled Dispatch vehicles built between 8 March 2024 and 4 October 2024. The radio display fixing screws may be missing allowing a potential detachment of the display during a collision. The dealer will check the fixings and fitted if necessary. You won't usually pay for it.1
What’s Wrong
The radio display fixing screws may be missing allowing a potential detachment of the display during a collision.
DVSA's Original Wording
Concern: Citroen Dispatch (K0) Display Screws missing. Defect: On affected vehicles the radio display fixing screws may be missing allowing a potential detachment of the display during a collision. Remedy: On the affected vehicles the fixings will be checked and fitted if necessary.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: citroen Dispatch (K0) display screws missing.
The Fix
The dealer will check the fixings and fitted if necessary.
Are You Affected?
Dispatch built between 8 March 2024 and 4 October 2024 may be included. Citroën estimates 2,830 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code NL2-242033EE or the DVSA reference R/2024/420. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Berlingo, DispatchWater pump pulley | Low | R/2026/110 | |
| Berlingo, C5 Aircross, DispatchCitroen Cross carline Fuel injection common rail | Urgent | R/2026/021 | |
| Berlingo, Dispatch, SpacetourerCitroen Spacetourer (K0) Berlingo (K9) IVI software via OTA update | Low | R/2026/009 | |
| Dispatch, SpacetourerCitroen Dispatch/Spacetourer low in-use performance ratio ECM s/w | Low | R/2025/500 | |
| Dispatch, SpacetourerCitroën Spacetourer/Dispatch(K0) rear brake discs | Urgent | R/2025/414 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2024/396 on 11 Oct 2024, for citroen Berlingo (K9) front brake discs. The one launched after it was R/2024/447 on 1 Nov 2024, for citroen C4 DriverPassenger airbag (Takata). You can also see every Citroën recall and all recalls launched in 2024.
Source: DVSA recall R/2024/420, launched 23 October 2024. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.