Citroën C4, C4X Recall R/2024/486: Citroen C4 C4X Radio Software Via OTA Update, Who Is Affected And What To Do
- Urgent
- How serious
- 6 Dec 2024
- Launched
- 825
- vehicles in the UK
- NB8-241343EE
- Manufacturer’s campaign code
Citroën recalled C4, C4X vehicles built between 1 February 2024 and 21 May 2024. The Advanced Driver Assistance System (ADAS) functionality may not meet regulatory requirements and the Active Emergency Brake (AEB) and Lane Keep Assist (LKA) can inadvertently be deactivated by a long press of the ADAS button on the radio. The dealer will update the radio software by an Over-The-Air update which will be remotely checked as successfully installed. You won't usually pay for it.1
What’s Wrong
The Advanced Driver Assistance System (ADAS) functionality may not meet regulatory requirements and the Active Emergency Brake (AEB) and Lane Keep Assist (LKA) can inadvertently be deactivated by a long press of the ADAS button on the radio.
DVSA's Original Wording
Concern: Citroen C4 C4X Radio software via OTA update. Defect: On affected vehicles the Advanced Driver Assistance System (ADAS) functionality may not meet regulatory requirements and the Active Emergency Brake (AEB) and Lane Keep Assist (LKA) can inadvertently be deactivated by a long press of the ADAS button on the radio. Remedy: On the affected vehicles the radio software will be updated by an Over-The-Air update which will be remotely checked as successfully installed.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: citroen C4 C4X radio software via OTA update.
The Fix
The dealer will update the radio software by an Over-The-Air update which will be remotely checked as successfully installed. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
C4, C4X built between 1 February 2024 and 21 May 2024 may be included. Citroën estimates 825 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code NB8-241343EE or the DVSA reference R/2024/486. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C3, C3 Aircross, C4, C4XAlternator protection | Urgent | R/2026/073 | |
| Berlingo, C3, C3 Aircross, C4 and 5 moreOn board diagnostics | Low | R/2025/346 | |
| C4, DS5Citroen C4 citroen DS5 driver airbag (Takata) | Stop driving | R/2025/300 | |
| C3, C4, C4X, C5 Aircross and 1 moreCitroen fuel pipe | Urgent | R/2025/283 | |
| Berlingo, C3 Aircross, C3 V4, C4 and 2 moreCitroen DV5R engines camshaft chain | Low | R/2025/247 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2024/468 on 20 Nov 2024, for citroen Spacetourer K0 TBMU software. The one launched after it was R/2025/022 on 10 Dec 2024, for citroen C3 DS3 driver and passenger airbag (Takata). You can also see every Citroën recall, the Citroën C4 recall history, all recalls launched in 2024 and brake recalls across every make.
Source: DVSA recall R/2024/486, launched 6 December 2024. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.