Citroën Berlingo, C4, C4X And 2 More Recall R/2025/122: Traction Battery Software, Who Is Affected And What To Do

DVSA reference R/2025/122, campaign code NT2-242198EE. Data updated daily from DVSA.

Urgent
How serious
24 Mar 2025
Launched
2,596
vehicles in the UK
NT2-242198EE
Manufacturer’s campaign code

Citroën recalled Berlingo, C4, C4X and 2 more vehicles built between 3 May 2022 and 15 March 2023. Some vehicles may face an error in the Battery Monitoring Unit software. The dealer will update the battery monitoring unit software. You won't usually pay for it.1

What’s Wrong

Some vehicles may face an error in the Battery Monitoring Unit software.

DVSA's Original Wording

Concern: Traction Battery software Defect: Affected vehicles may face an error in the Battery Monitoring Unit software. Remedy: Update the Battery Monitoring Unit software.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: traction battery software.

The Fix

The dealer will update the battery monitoring unit software. The fix is a software update, which usually takes under an hour at the dealer.

Are You Affected?

Berlingo, C4, C4X and 2 more built between 3 May 2022 and 15 March 2023 may be included. Citroën estimates 2,596 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Citroën.
  2. Book with any franchised Citroën dealer, quoting the campaign code NT2-242198EE or the DVSA reference R/2025/122. See how to get a Citroën recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
BerlingoBCM software update: Black screenLowR/2026/337
BerlingoBCM software missing telltale if LKA unavailableLowR/2026/184
SpacetourerBCM softwareLowR/2026/156
Berlingo, DispatchWater pump pulleyLowR/2026/110
C3, C3 Aircross, C4, C4XAlternator protectionUrgentR/2026/073

This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2025/126 on 17 Mar 2025, for autonomous telematics box connection. The one launched after it was R/2025/142 on 9 Apr 2025, for citroen C3 Front seat pretentioner wires inverted. You can also see every Citroën recall, the Citroën Berlingo recall history, all recalls launched in 2025 and high-voltage battery recalls across every make.


Source: DVSA recall R/2025/122, launched 24 March 2025. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.