Citroën Relay Recall R/2025/183: Instrument Panel Cluster Software, Who Is Affected And What To Do
- Low
- How serious
- 13 May 2025
- Launched
- 11
- vehicles in the UK
- NW5-251070EE
- Manufacturer’s campaign code
Citroën recalled Relay vehicles built between 28 June 2021 and 21 March 2024. A low AdBlue level message may not be displayed on the Instrument Panel Cluster. The dealer will update the instrument panel cluster software. You won't usually pay for it.1
What’s Wrong
A low AdBlue level message may not be displayed on the Instrument Panel Cluster. This could lead to the possibility of not being able to start the vehicle due to an empty AdBlue tank.
DVSA's Original Wording
Concern: Instrument Panel Cluster Software Defect: On affected vehicles a low AdBlue level message may not be displayed on the Instrument Panel Cluster. This could lead to the possibility of not being able to start the vehicle due to an empty AdBlue tank. Remedy: Update the Instrument Panel Cluster software.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could lead to the possibility of not being able to start the vehicle due to an empty AdBlue tank.
The Fix
The dealer will update the instrument panel cluster software. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Relay built between 28 June 2021 and 21 March 2024 may be included. Citroën estimates 11 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code NW5-251070EE or the DVSA reference R/2025/183. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| RelayTurn signal detection | Low | R/2026/287 | |
| RelayRelay smart tachograph | Low | R/2026/249 | |
| RelayCitroen Relay fuel pipe leak | Urgent | R/2026/051 | |
| RelayCitroen Relay wrong proxy configuration | Low | R/2025/397 | |
| RelayFront camera software | Urgent | R/2025/340 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2025/147 on 14 Apr 2025, for brake pressure modulator valve. The one launched after it was R/2025/247 on 3 Jul 2025, for citroen DV5R engines camshaft chain. You can also see every Citroën recall, all recalls launched in 2025 and software recalls across every make.
Source: DVSA recall R/2025/183, launched 13 May 2025. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.