Citroën C5 Aircross Recall R/2025/417: Citroen C5 Aircross BCM Software Stop/Start System, Who Is Affected And What To Do
- Low
- How serious
- 29 Sep 2025
- Launched
- 1,024
- vehicles in the UK
- GL8 -251487EE
- Manufacturer’s campaign code
Citroën recalled C5 Aircross vehicles built between 20 September 2023 and 30 April 2025. The engine will run all the time and will not shut off in start/stop mode due to incorrect Body Control Module coding. The dealer will update the body control module software. You won't usually pay for it.1
What’s Wrong
The engine will run all the time and will not shut off in start/stop mode due to incorrect Body Control Module coding.
DVSA's Original Wording
Concern: Citroen C5 Aircross BCM software Stop/Start system. Defect: On affected vehicles the engine will run all the time and will not shut off in start/stop mode due to incorrect Body Control Module coding. Remedy: Update the Body Control Module software.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: citroen C5 Aircross BCM software Stop/Start system.
The Fix
The dealer will update the body control module software. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
C5 Aircross built between 20 September 2023 and 30 April 2025 may be included. Citroën estimates 1,024 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code GL8 -251487EE or the DVSA reference R/2025/417. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C5 AircrossBody height sensor | Book soon | R/2026/158 | |
| Berlingo, C5 Aircross, DispatchCitroen Cross carline Fuel injection common rail | Urgent | R/2026/021 | |
| C5 AircrossCitroen C5 Aircross traction battery | Urgent | R/2025/381 | |
| Berlingo, C3, C3 Aircross, C4 and 5 moreOn board diagnostics | Low | R/2025/346 | |
| C3, C4, C4X, C5 Aircross and 1 moreCitroen fuel pipe | Urgent | R/2025/283 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2025/414 on 29 Sep 2025, for citroën Spacetourer/Dispatch(K0) rear brake discs. The one launched after it was R/2025/453 on 22 Oct 2025, for citroen Berlingo4 ESC software. You can also see every Citroën recall, the Citroën C5 Aircross recall history, all recalls launched in 2025 and software recalls across every make.
Source: DVSA recall R/2025/417, launched 29 September 2025. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.