DS DS3 Crossback Recall R/2025/123: Traction Battery Software, Who Is Affected And What To Do
- Urgent
- How serious
- 24 Mar 2025
- Launched
- 107
- vehicles in the UK
- NT2-242198EE
- Manufacturer’s campaign code
DS recalled DS3 Crossback vehicles built between 7 June 2022 and 5 December 2022. Some vehicles may face an error in the Battery Monitoring Unit software. The recall notice describes the fix as: affected vehicles may face an error in the Battery Monitoring Unit software. You won't usually pay for it.1
What’s Wrong
Some vehicles may face an error in the Battery Monitoring Unit software.
DVSA's Original Wording
Concern: Traction Battery software Defect: Affected vehicles may face an error in the Battery Monitoring Unit software. Remedy: Affected vehicles may face an error in the Battery Monitoring Unit software.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: traction battery software.
The Fix
The recall notice describes the fix as: affected vehicles may face an error in the Battery Monitoring Unit software. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
DS3 Crossback built between 7 June 2022 and 5 December 2022 may be included. DS estimates 107 vehicles in the UK. Enter your registration to check, then confirm by VIN with DS, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with DS.
- Book with any franchised DS dealer, quoting the campaign code NT2-242198EE or the DVSA reference R/2025/123. See how to get a DS recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| DS3 CrossbackBCM software missing telltale if LKA unavailable | Low | R/2026/185 | |
| DS3 CrossbackAlternator protection | Urgent | R/2026/102 | |
| DS3 CrossbackDS automobiles DS3 Crossback ESC software | Book soon | R/2025/454 | |
| DS3 Crossback, DS7 CrossbackOn board diagnostics | Low | R/2025/347 | |
| DS3 Crossback, DS4DS automobiles fuel pipe | Urgent | R/2025/284 |
This is one of 32 DS recalls in DVSA’s data. The DS recall launched before it was R/2025/057 on 13 Feb 2025, for dS DS4 fuel pipe leakage. The one launched after it was R/2025/248 on 3 Jul 2025, for dS automobiles DV5R engines camshaft chain. You can also see every DS recall, all recalls launched in 2025 and high-voltage battery recalls across every make.
Source: DVSA recall R/2025/123, launched 24 March 2025. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.