DS DS7 Crossback Recall R/2025/383: dS DS7 Crossback Traction Battery, Who Is Affected And What To Do
- Urgent
- How serious
- 8 Sep 2025
- Launched
- 169
- vehicles in the UK
- GK8 - 251189CO
- Manufacturer’s campaign code
DS recalled DS7 Crossback vehicles built between 7 March 2019 and 27 September 2021. Some vehicles may have a fault in the High Voltage Battery which could potentially lead to it overheating and in the worst case a battery or vehicle fire. The dealer will update the battery management software or replace the High Voltage Battery if necessary. You won't usually pay for it.1
What’s Wrong
Some vehicles may have a fault in the High Voltage Battery which could potentially lead to it overheating and in the worst case a battery or vehicle fire. Customers are advised to stop any plug-in charging and eSave charging until the vehicle is reworked.
DVSA's Original Wording
Concern: DS DS7 Crossback Traction Battery Defect: Affected vehicles may have a fault in the High Voltage Battery which could potentially lead to it overheating and in the worst case a battery or vehicle fire. Customers are advised to stop any plug-in charging and eSave charging until the vehicle is reworked. Remedy: Update the battery management software or replace the High Voltage Battery if necessary.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could lead to it overheating and in the worst case a battery or vehicle fire.
The Fix
The dealer will update the battery management software or replace the High Voltage Battery if necessary. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
DS7 Crossback built between 7 March 2019 and 27 September 2021 may be included. DS estimates 169 vehicles in the UK. Enter your registration to check, then confirm by VIN with DS, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with DS.
- Book with any franchised DS dealer, quoting the campaign code GK8 - 251189CO or the DVSA reference R/2025/383. See how to get a DS recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| DS7 CrossbackDS DS7 Crossback BCM software Stop/Start system | Low | R/2025/418 | |
| DS3 Crossback, DS7 CrossbackOn board diagnostics | Low | R/2025/347 | |
| DS3 Crossback, DS7 CrossbackDS automobiles DV5R engines camshaft chain | Low | R/2025/248 | |
| DS7 CrossbackDS automobiles DS7 selective catalytic reduction diagnosis issues | Low | R/2025/013 | |
| DS7 CrossbackDS automobiles DS7 Crossback rear axle adjustment rod | Book soon | R/2024/488 |
This is one of 32 DS recalls in DVSA’s data. The DS recall launched before it was R/2025/347 on 18 Aug 2025, for on board diagnostics. The one launched after it was R/2025/418 on 29 Sep 2025, for dS DS7 Crossback BCM software Stop/Start system. You can also see every DS recall, all recalls launched in 2025 and high-voltage battery recalls across every make.
Source: DVSA recall R/2025/383, launched 8 September 2025. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.