Ford Explorer Recall R/2003/143: Drivers Seat May Recline Unexpectedly, Who Is Affected And What To Do

DVSA reference R/2003/143, campaign code 3C899. Data updated daily from DVSA.

Low
How serious
13 Oct 2003
Launched
3,011
vehicles in the UK
3C899
Manufacturer’s campaign code

Ford recalled Explorer vehicles built between 1 January 1998 and 31 December 2002. Driver's side seat upper recliner to seat back frame attachment bolt may fracture forcing seat to fully recline unexpectedly. The dealer will fit new design spacer and bolt. You won't usually pay for it.1

What’s Wrong

Driver's side seat upper recliner to seat back frame attachment bolt may fracture forcing seat to fully recline unexpectedly.

DVSA's Original Wording

Concern: DRIVERS SEAT MAY RECLINE UNEXPECTEDLY Defect: Driver's side seat upper recliner to seat back frame attachment bolt may fracture forcing seat to fully recline unexpectedly. Remedy: Recall affected vehicles and fit new design spacer and bolt.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: drivers seat may recline unexpectedly.

The Fix

The dealer will fit new design spacer and bolt.

Are You Affected?

Explorer built between 1 January 1998 and 31 December 2002 may be included. Ford estimates 3,011 vehicles in the UK. Enter your registration to check, then confirm by VIN with Ford, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Ford.
  2. Book with any franchised Ford dealer, quoting the campaign code 3C899 or the DVSA reference R/2003/143. See how to get a Ford recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
ExplorerPanoramic roof partial detachmentLowR/2026/334
Capri, ExplorerTorque inspection on various jointsBook soonR/2026/082
Capri, ExplorerFront seat back inspectionLowR/2025/474
Ecosport, Edge, Explorer, Fiesta and 11 moreRear-View camera software updateLowR/2025/359
Capri, ExplorerGround connection inspectionUrgentR/2025/317

This is one of 378 Ford recalls in DVSA’s data. The Ford recall launched before it was R/2003/155 on 6 Oct 2003, for incorrect deployment of curtain airbag. The one launched after it was R/2004/009 on 26 Jan 2004, for rear brake hoses may chafe. You can also see every Ford recall and all recalls launched in 2003.


Source: DVSA recall R/2003/143, launched 13 October 2003. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.