Ford Tourneo Connect, Transit Connect Recall R/2016/244: Panoramic Roof Glass May Detach, Who Is Affected And What To Do
- Low
- How serious
- 9 Jan 2017
- Launched
- 313
- vehicles in the UK
- 16S35
- Manufacturer’s campaign code
Ford recalled Tourneo Connect, Transit Connect vehicles built between 4 October 2013 and 14 July 2014. The mating surface of the vehicle body for the panoramic glass roof panel may have been contaminated during the primer phase of the instigation process. The dealer will remove clean body and re-bond the panoramic glass roof panel. You won't usually pay for it.1
What’s Wrong
The mating surface of the vehicle body for the panoramic glass roof panel may have been contaminated during the primer phase of the instigation process. There is a possibility that this could cause poor adhesion between the panoramic glass roof panel and the vehicle body. This could result in wind noise water leaks and in the worst cases detachment of the panoramic glass roof.
DVSA's Original Wording
Concern: PANORAMIC ROOF GLASS MAY DETACH Defect: It has been identified that the mating surface of the vehicle body for the panoramic glass roof panel may have been contaminated during the primer phase of the instigation process. There is a possibility that this could cause poor adhesion between the panoramic glass roof panel and the vehicle body. This could result in wind noise water leaks and in the worst cases detachment of the panoramic glass roof. Remedy: Recall all affected vehicles to remove clean body and re-bond the panoramic glass roof panel.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could cause poor adhesion between the panoramic glass roof panel and the vehicle body.
The Fix
The dealer will remove clean body and re-bond the panoramic glass roof panel.
Are You Affected?
Tourneo Connect, Transit Connect built between 4 October 2013 and 14 July 2014 may be included. Ford estimates 313 vehicles in the UK. Enter your registration to check, then confirm by VIN with Ford, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Ford.
- Book with any franchised Ford dealer, quoting the campaign code 16S35 or the DVSA reference R/2016/244. See how to get a Ford recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Focus, Kuga, Tourneo Connect, Transit Connect and 1 moreDiesel DV-Neo engine coolant pump update | Urgent | R/2026/237 | |
| Edge, Mustang, Transit ConnectRear-view camera distorted and/or loss of image | Low | R/2026/213 | |
| Tourneo Connect, Transit ConnectPosition lights not operating correctly | Low | R/2026/180 | |
| Tourneo ConnectPotential front entertainment control module (FEM) screen freezing | Low | R/2025/197 | |
| Tourneo Connect, Transit ConnectPotential leaky screw connection in the brake circuit | Urgent | R/2025/007 |
This is one of 378 Ford recalls in DVSA’s data. The Ford recall launched before it was R/2016/067 on 18 Nov 2016, for risk of fire. The one launched after it was R/2017/009 on 6 Feb 2017, for automatic transmission may not operate as intended. You can also see every Ford recall and all recalls launched in 2017.
Source: DVSA recall R/2016/244, launched 9 January 2017. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.