Ford Kuga Recall R/2017/238: B-pillar Trim Insulation Too Close To The Seat Belt Pretentioner, Who Is Affected And What To Do

DVSA reference R/2017/238, campaign code 17S20. Data updated daily from DVSA.

Urgent
How serious
30 Aug 2017
Launched
29,904
vehicles in the UK
17S20
Manufacturer’s campaign code

Ford recalled Kuga vehicles built between 17 July 2012 and 19 June 2014. In the event of a colision which deploys the front seat belt retractor pre-tensioner there is a possibility that the insulation material on the inner face of lower 'B' pillar trim could be subjected to a concentrated heat source that could ignite the insulation material resulting in fire. The dealer will remove a section of the insulation material on both ,B, pillar trims. You won't usually pay for it.1

What’s Wrong

In the event of a colision which deploys the front seat belt retractor pre-tensioner there is a possibility that the insulation material on the inner face of lower 'B' pillar trim could be subjected to a concentrated heat source that could ignite the insulation material resulting in fire.

DVSA's Original Wording

Concern: B-PILLAR TRIM INSULATION TOO CLOSE TO THE SEAT BELT PRETENTIONER Defect: In the event of a colision which deploys the front seat belt retractor pre-tensioner there is a possibility that the insulation material on the inner face of lower 'B' pillar trim could be subjected to a concentrated heat source that could ignite the insulation material resulting in fire. Remedy: Remove a section of the insulation material on both �B� pillar trims.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: b-pillar trim insulation too close to the seat belt pretentioner.

The Fix

The dealer will remove a section of the insulation material on both ,B, pillar trims.

Are You Affected?

Kuga built between 17 July 2012 and 19 June 2014 may be included. Ford estimates 29,904 vehicles in the UK. Enter your registration to check, then confirm by VIN with Ford, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Ford.
  2. Book with any franchised Ford dealer, quoting the campaign code 17S20 or the DVSA reference R/2017/238. See how to get a Ford recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
Kuga, Mach-ETraffic sign recognition (TSR) unexpected activation / deactivationLowR/2026/366
KugaEDS wiring touchUrgentR/2026/355
Kuga, RangerPotential exhaust gas recirculation valve failureUrgentR/2026/160
Kuga, Mach-E, Transit, Transit Courier and 1 moreUnintended high beam behaviour: complianceBook soonR/2026/268
Focus, Kuga, Tourneo Connect, Transit Connect and 1 moreDiesel DV-Neo engine coolant pump updateUrgentR/2026/237

This is one of 378 Ford recalls in DVSA’s data. The Ford recall launched before it was R/2017/107 on 5 Jun 2017, for heated washer jets may overheat. The one launched after it was R/2017/241 on 4 Sep 2017, for side and/or knee airbag may fail to deploy in a collision. You can also see every Ford recall, the Ford Kuga recall history, all recalls launched in 2017 and fire risk recalls across every make.


Source: DVSA recall R/2017/238, launched 30 August 2017. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.