Ford Focus, Galaxy, Kuga And 2 More Recall R/2022/239: The Ecall Feature Will Stop Functioning Due To A Malfunction, Who Is Affected And What To Do
- Book soon
- How serious
- 29 Jul 2022
- Launched
- 9,388
- vehicles in the UK
- 22C16
- Manufacturer’s campaign code
Ford recalled Focus, Galaxy, Kuga and 2 more vehicles built between 4 February 2022 and 29 July 2022. It may be possible that the eCall feature will stop functioning due to a malfunction. The recall notice describes the fix as: the Telecommunication Module will need to be replaced. You won't usually pay for it.1
What’s Wrong
It may be possible that the eCall feature will stop functioning due to a malfunction.
DVSA's Original Wording
Concern: THE eCALL FEATURE WILL STOP FUNCTIONING DUE TO A MALFUNCTION Defect: It may be possible that the eCall feature will stop functioning due to a malfunction. Remedy: The Telecommunication Module will need to be replaced
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the ecall feature will stop functioning due to a malfunction.
The Fix
The recall notice describes the fix as: the Telecommunication Module will need to be replaced.
Are You Affected?
Focus, Galaxy, Kuga and 2 more built between 4 February 2022 and 29 July 2022 may be included. Ford estimates 9,388 vehicles in the UK. Enter your registration to check, then confirm by VIN with Ford, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Ford.
- Book with any franchised Ford dealer, quoting the campaign code 22C16 or the DVSA reference R/2022/239. See how to get a Ford recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Kuga, Mach-ETraffic sign recognition (TSR) unexpected activation / deactivation | Low | R/2026/366 | |
| PumaExhaust system cold end replacement | Low | R/2026/357 | |
| KugaEDS wiring touch | Urgent | R/2026/355 | |
| Kuga, RangerPotential exhaust gas recirculation valve failure | Urgent | R/2026/160 | |
| Kuga, Mach-E, Transit, Transit Courier and 1 moreUnintended high beam behaviour: compliance | Book soon | R/2026/268 |
This is one of 378 Ford recalls in DVSA’s data. The Ford recall launched before it was R/2022/209 on 21 Jul 2022, for the image processing module -a (ipma) is not calibrated correctly. The one launched after it was R/2022/248 on 12 Aug 2022, for vehicles could have a front suspension knuckle that was incorrectly manufactured. You can also see every Ford recall, the Ford Kuga recall history and all recalls launched in 2022.
Source: DVSA recall R/2022/239, launched 29 July 2022. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.