Jeep Grand Cherokee, Grand Cherokee L Recall R/2023/278: On Affected Vehicles The Rear Coil Springs May Not Have Been Installed Correctly Which May…, Who Is Affected And What To Do

DVSA reference R/2023/278, campaign code 64A. Data updated daily from DVSA.

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How serious
17 Nov 2023
Launched
2
vehicles in the UK
64A
Manufacturer’s campaign code

Jeep recalled Grand Cherokee, Grand Cherokee L vehicles built between 5 December 2020 and 31 May 2023. The rear coil springs may not have been installed correctly which may lead to one or both of them detaching from the vehicle while driving. The dealer will inspect installation of both rear coil springs and if necessary remove and refit correctly. You won't usually pay for it.1

What’s Wrong

The rear coil springs may not have been installed correctly which may lead to one or both of them detaching from the vehicle while driving.

DVSA's Original Wording

Concern: On affected vehicles the rear coil springs may not have been installed correctly which may lead to one or both of them detaching from the vehicle while driving. Defect: On affected vehicles the rear coil springs may not have been installed correctly which may lead to one or both of them detaching from the vehicle while driving. Remedy: Inspect installation of both rear coil springs and if necessary remove and refit correctly.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

If the fault occurs, the recall notice says it could lead to one or both of them detaching from the vehicle while driving.

The Fix

The dealer will inspect installation of both rear coil springs and if necessary remove and refit correctly.

Are You Affected?

Grand Cherokee, Grand Cherokee L built between 5 December 2020 and 31 May 2023 may be included. Jeep estimates 2 vehicles in the UK. Enter your registration to check, then confirm by VIN with Jeep, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Jeep.
  2. Book with any franchised Jeep dealer, quoting the campaign code 64A or the DVSA reference R/2023/278. See how to get a Jeep recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
Grand Cherokee, WranglerJeep Wrangler and 2022-2026 Jeep Grand Cherokee PHEV vehicles. High voltage batteryUrgentR/2026/029
Grand CherokeeJeep Grand Cherokee 3.0L diesel. Loss of crankshaft reference position. Software updateUrgentR/2025/485
Grand CherokeeJeep Grand Cherokee 2023-2024. 2nd row head restraintsLowR/2025/384
Grand CherokeeHeating Ventilation and Air Conditioning (HVAC) blower motor inoperableLowR/2025/286
Grand CherokeeJeep Grand Cherokee steering column control module (SCCM) internal failureUrgentR/2024/330

This is one of 112 Jeep recalls in DVSA’s data. The Jeep recall launched before it was R/2023/196 on 4 Aug 2023, for the Power Transfer Unit (PTU) may allow relative movement between the input splines and…. The one launched after it was R/2023/286 on 22 Nov 2023, for catalyst efficiency. You can also see every Jeep recall, all recalls launched in 2023 and suspension recalls across every make.


Source: DVSA recall R/2023/278, launched 17 November 2023. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.