Jeep Grand Cherokee PHEV, Wrangler PHEV Recall R/2024/159: Windscreen Defrost, Who Is Affected And What To Do
- Book soon
- How serious
- 30 May 2024
- Launched
- 142
- vehicles in the UK
- 04B
- Manufacturer’s campaign code
Jeep recalled Grand Cherokee PHEV, Wrangler PHEV vehicles built between 31 August 2020 and 5 December 2023. Some vehicles may have been built with incorrectly programmed Hybrid Control Processor (HCP) software which may result in a disabled windscreen defrost system under certain conditions. The dealer will update the hybrid control Processor (HCP) software. You won't usually pay for it.1
What’s Wrong
Some vehicles may have been built with incorrectly programmed Hybrid Control Processor (HCP) software which may result in a disabled windscreen defrost system under certain conditions.
DVSA's Original Wording
Concern: Windscreen defrost Defect: Affected vehicles may have been built with incorrectly programmed Hybrid Control Processor (HCP) software which may result in a disabled windscreen defrost system under certain conditions. Remedy: Update the hybrid control Processor (HCP) software.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could result in a disabled windscreen defrost system under certain conditions.
The Fix
The dealer will update the hybrid control Processor (HCP) software. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Grand Cherokee PHEV, Wrangler PHEV built between 31 August 2020 and 5 December 2023 may be included. Jeep estimates 142 vehicles in the UK. Enter your registration to check, then confirm by VIN with Jeep, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Jeep.
- Book with any franchised Jeep dealer, quoting the campaign code 04B or the DVSA reference R/2024/159. See how to get a Jeep recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Grand Cherokee PHEVJeep GRAND CHEROKEE PHEV 2022-2026 hybrid control processor software update | Urgent | R/2025/492 | |
| Grand CherokeeJeep Grand Cherokee 3.0L diesel. Loss of crankshaft reference position. Software update | Urgent | R/2025/485 | |
| AvengerJeep Avenger. Emissions recall. Stop&Start not functioning software update. r Switch Harness Failure | Low | R/2025/376 | |
| Avenger BEVJeep Avenger BEV. Emissions recall eVCU (vehicle control unit) software update | Urgent | R/2025/337 | |
| WranglerWarning chime does not cancel | Low | R/2025/285 |
This is one of 112 Jeep recalls in DVSA’s data. The Jeep recall launched before it was R/2024/184 on 24 May 2024, for incorrect tyre size data on Certificate of Conformity (CoC). The one launched after it was R/2024/149 on 4 Jun 2024, for reverse lamp height. You can also see every Jeep recall, all recalls launched in 2024 and software recalls across every make.
Source: DVSA recall R/2024/159, launched 30 May 2024. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.