Jeep Grand Cherokee PHEV Recall R/2025/492: Jeep GRAND CHEROKEE PHEV 2022-2026 Hybrid Control Processor Software Update, Who Is Affected And What To Do
- Urgent
- How serious
- 21 Nov 2025
- Launched
- 258
- vehicles in the UK
- 73C
- Manufacturer’s campaign code
Jeep recalled Grand Cherokee PHEV vehicles built between 17 May 2021 and 29 August 2025. On a number of 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric Vehicles (PHEV) due to a software error the Hybrid Control Processor (HCP) may incorrectly interpret a signal from the Battery Pack Control Module (BPCM). The recall notice describes the fix as: the permanent repair is your dealer will reprogram the BPCM with updated software. You won't usually pay for it.1
What’s Wrong
On a number of 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric Vehicles (PHEV) due to a software error the Hybrid Control Processor (HCP) may incorrectly interpret a signal from the Battery Pack Control Module (BPCM). This condition can cause a loss of drive power. An unexpected loss of drive power can cause a vehicle crash without prior warning.
DVSA's Original Wording
Concern: JEEP GRAND CHEROKEE PHEV 2022-2026 HYBRID CONTROL PROCESSOR SOFTWARE UPDATE Defect: On a number of 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric Vehicles (PHEV) due to a software error the Hybrid Control Processor (HCP) may incorrectly interpret a signal from the Battery Pack Control Module (BPCM). This condition can cause a loss of drive power. An unexpected loss of drive power can cause a vehicle crash without prior warning. Remedy: The permanent repair is your dealer will reprogram the BPCM with updated software.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could cause a loss of drive power.
The Fix
The recall notice describes the fix as: the permanent repair is your dealer will reprogram the BPCM with updated software. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Grand Cherokee PHEV built between 17 May 2021 and 29 August 2025 may be included. Jeep estimates 258 vehicles in the UK. Enter your registration to check, then confirm by VIN with Jeep, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Jeep.
- Book with any franchised Jeep dealer, quoting the campaign code 73C or the DVSA reference R/2025/492. See how to get a Jeep recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Grand Cherokee PHEV, Wrangler PHEVWindscreen defrost | Book soon | R/2024/159 | |
| CherokeeTwo speed power transfer unit failure. Loss of power | Urgent | R/2026/138 | |
| Avenger MHEVFuel particulate filter pressure pipe | Urgent | R/2026/114 | |
| Grand Cherokee, WranglerJeep Wrangler and 2022-2026 Jeep Grand Cherokee PHEV vehicles. High voltage battery | Urgent | R/2026/029 | |
| Grand CherokeeJeep Grand Cherokee 3.0L diesel. Loss of crankshaft reference position. Software update | Urgent | R/2025/485 |
This is one of 112 Jeep recalls in DVSA’s data. The Jeep recall launched before it was R/2025/485 on 19 Nov 2025, for jeep Grand Cherokee 3.0L diesel. Loss of crankshaft reference position. Software update. The one launched after it was R/2025/518 on 22 Dec 2025, for jeep Avenger 2025. brake pedal. You can also see every Jeep recall, all recalls launched in 2025 and high-voltage battery recalls across every make.
Source: DVSA recall R/2025/492, launched 21 November 2025. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.