Kia Sorento Recall R/2019/455: In Some Situations The Front Collision Avoidance System May Not Recognise Pedestrians, Who Is Affected And What To Do
- Low
- How serious
- 13 Jan 2020
- Launched
- 579
- vehicles in the UK
- 191139
- Manufacturer’s campaign code
Kia recalled Sorento vehicles built between 23 January 2019 and 19 November 2019. The Forward Collision Avoidance Assist system may have problems identifying pedestrians. The dealer will upgrade the software for the Multi-Function Camera system. You won't usually pay for it.1
What’s Wrong
The Forward Collision Avoidance Assist system may have problems identifying pedestrians.
DVSA's Original Wording
Concern: IN SOME SITUATIONS THE FRONT COLLISION AVOIDANCE SYSTEM MAY NOT RECOGNISE PEDESTRIANS Defect: The Forward Collision Avoidance Assist system may have problems identifying pedestrians. Remedy: Upgrade the software for the Multi-Function Camera system.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: in some situations the front collision avoidance system may not recognise pedestrians.
The Fix
The dealer will upgrade the software for the Multi-Function Camera system. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Sorento built between 23 January 2019 and 19 November 2019 may be included. Kia estimates 579 vehicles in the UK. Enter your registration to check, then confirm by VIN with Kia, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Kia.
- Book with any franchised Kia dealer, quoting the campaign code 191139 or the DVSA reference R/2019/455. See how to get a Kia recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| SorentoPoor moulding of the plastic fuel tank by a temporary supplier can lead to a potential fuel leak | Urgent | R/2023/077 | |
| SorentoThe PTC (positive temperature coefficient) heater in some Sorento (XM) models can overheat due to potential damage of the connector terminal. This can lead to a malfunction of the PTC heater and a risk of fire | Urgent | R/2022/343 | |
| SorentoThe High Pressure Electric Oil Pump within the eight-speed dual-clutch transmission (DCT) may experience an internal fault | Low | R/2022/363 | |
| SorentoThere is a risk the automatic gear shift lever could be moved out of Park without the foot brake pedal being applied. If this occurs and should the parking brake not be activated a vehicle rollaway could occur | Urgent | R/2022/328 | |
| SorentoA fuel leak can develop on the diesel low pressure fuel line | Urgent | R/2022/143 |
This is one of 87 Kia recalls in DVSA’s data. The Kia recall launched before it was R/2019/259 on 5 Aug 2019, for the forward collision avoidance assist may fail to identify stationary vehicles. The one launched after it was R/2020/187 on 20 Jul 2020, for water or oil may enter the hydraulic electronic control unit. You can also see every Kia recall and all recalls launched in 2020.
Source: DVSA recall R/2019/455, launched 13 January 2020. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.