Kia Niro HEV, Sportage Recall R/2023/211: A Combination Of The Instrument Cluster Software And Electrical Noise While The Vehicle Is…, Who Is Affected And What To Do
- Low
- How serious
- 21 Jul 2023
- Launched
- 6,996
- vehicles in the UK
- 230S15/231025
- Manufacturer’s campaign code
Kia recalled Niro HEV, Sportage vehicles built between 10 August 2022 and 27 March 2023. A combination of the instrument cluster software and electrical noise while the vehicle is starting may result in cluster booting errors. The dealer will upgrade the software of the digital instrument cluster of your vehicle. You won't usually pay for it.1
What’s Wrong
A combination of the instrument cluster software and electrical noise while the vehicle is starting may result in cluster booting errors.
DVSA's Original Wording
Concern: A combination of the instrument cluster software and electrical noise while the vehicle is starting may result in cluster booting errors Defect: A combination of the instrument cluster software and electrical noise while the vehicle is starting may result in cluster booting errors. Remedy: The software of the digital instrument cluster of your vehicle must be upgraded.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could result in cluster booting errors.
The Fix
The dealer will upgrade the software of the digital instrument cluster of your vehicle. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Niro HEV, Sportage built between 10 August 2022 and 27 March 2023 may be included. Kia estimates 6,996 vehicles in the UK. Enter your registration to check, then confirm by VIN with Kia, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Kia.
- Book with any franchised Kia dealer, quoting the campaign code 230S15/231025 or the DVSA reference R/2023/211. See how to get a Kia recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| SportageKia Sportage vacuum pump recall | Urgent | R/2024/500 | |
| Ceed, Optima, Sportage, StonicThe mesh filter inside the tandem pump may block causing insufficient oil supply and a risk of vacuum pump failure. If the pump fails there will be no vacuum assistance and the possibility of increased braking distance when applying the brake pedal | Urgent | R/2023/255 | |
| Soul, SportageDrivers seat belt may not operate correctly following a collision | Urgent | R/2014/036 | |
| Carens, Megentis, Optima, Sedona and 3 moreBrake lights may malfunction | Book soon | R/2013/055 | |
| Carens, Sedona, Sorento, SportageBrake light may not operate | Urgent | R/2009/092 |
This is one of 87 Kia recalls in DVSA’s data. The Kia recall launched before it was R/2023/121 on 5 May 2023, for a potential coolant leak in the Electric Power Control Unit (EPCU) could cause a loss of…. The one launched after it was R/2023/269 on 18 Sep 2023, for turn signals may not activate intermittently due to improper switch contact in the…. You can also see every Kia recall, the Kia Niro recall history, all recalls launched in 2023 and software recalls across every make.
Source: DVSA recall R/2023/211, launched 21 July 2023. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.