Lexus Lexus ES, Lexus LS500, Lexus LS500H And 4 More Recall R/2023/280: Due To The Software Programming For The DCM Memory Capacity There Is A Possibility That…, Who Is Affected And What To Do
- Urgent
- How serious
- 12 Oct 2023
- Launched
- 4,261
- vehicles in the UK
- YGG63 (23SD-101)
- Manufacturer’s campaign code
Lexus recalled Lexus ES, Lexus LS500, Lexus LS500H and 4 more vehicles built between 1 December 2021 and 6 July 2023. The DCM may not complete the shutdown process within a specific period of time when the ignition is turned off causing the DCM to not restart at the next ignition cycle and making the e-Call function unavailable. The dealer will update the software of the DCM (Data Communication Module) via an Over the Air (OTA) wireless update. You won't usually pay for it.1
What’s Wrong
The DCM may not complete the shutdown process within a specific period of time when the ignition is turned off causing the DCM to not restart at the next ignition cycle and making the e-Call function unavailable. As a result the vehicles do not comply with relevant regulations.
DVSA's Original Wording
Concern: Due to the software programming for the DCM memory capacity there is a possibility that the DCM may not complete the shutdown process within a specific period of time when the ignition is turned off causing the DCM to not restart at the next ignition cycle and making the e-Call function unavailable. Defect: On affected vehicles there is a possibility that the DCM may not complete the shutdown process within a specific period of time when the ignition is turned off causing the DCM to not restart at the next ignition cycle and making the e-Call function unavailable. As a result the vehicles do not comply with relevant regulations. Remedy: The software of the DCM (Data Communication Module) will be updated via an Over the Air (OTA) wireless update.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could cause the DCM to not restart at the next ignition cycle and making the e-Call function unavailable.
The Fix
The dealer will update the software of the DCM (Data Communication Module) via an Over the Air (OTA) wireless update. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Lexus ES, Lexus LS500, Lexus LS500H and 4 more built between 1 December 2021 and 6 July 2023 may be included. Lexus estimates 4,261 vehicles in the UK. Enter your registration to check, then confirm by VIN with Lexus, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Lexus.
- Book with any franchised Lexus dealer, quoting the campaign code YGG63 (23SD-101) or the DVSA reference R/2023/280. See how to get a Lexus recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Lexus NXLSS & TSS 3.0 forward recognition camera on multiple models | Low | R/2024/250 | |
| Lexus NXCertain spot welds might be missing | Book soon | R/2022/109 | |
| Lexus ES350, Lexus GS250, Lexus GS450, Lexus GS450H and 11 moreFuel pump impeller can crack and cause fuel pump to become inoprative | Urgent | R/2020/060 | |
| Lexus ES300H, Lexus LS500, Lexus LS500H, Lexus UX250HBrake booster pump may stop working | Urgent | R/2019/249 | |
| Lexus LS500HPossible crack could develop on the sidewall reinforcement layer of the run-flat tyres | Book soon | R/2019/067 |
This is one of 42 Lexus recalls in DVSA’s data. The Lexus recall launched before it was R/2023/209 on 21 Aug 2023, for dC-DC converter may have been damaged during production. The one launched after it was R/2023/299 on 20 Nov 2023, for affected vehicles are fitted with a high-pressure fuel pump which over time could develop…. You can also see every Lexus recall, the Lexus NX recall history, all recalls launched in 2023 and loss of power recalls across every make.
Source: DVSA recall R/2023/280, launched 12 October 2023. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.