Mazda CX7 Recall R/2017/016: Lower Balljoint May Fail, Who Is Affected And What To Do
- Book soon
- How serious
- 1 Aug 2017
- Launched
- 3,188
- vehicles in the UK
- None
- Manufacturer’s campaign code
Mazda recalled CX7 vehicles built between 8 May 2007 and 7 August 2012. Water could enter the front lower suspension ball joint which can cause noise from front suspension and in worst-case failure of lower ball joint. The recall notice describes the fix as: that are likely to be affected and replace the lower suspension arm (which includes lower ball joint). You won't usually pay for it.1
What’s Wrong
Water could enter the front lower suspension ball joint which can cause noise from front suspension and in worst-case failure of lower ball joint. If this occurs directional control could be impaired.
DVSA's Original Wording
Concern: LOWER BALLJOINT MAY FAIL Defect: Water could enter the front lower suspension ball joint which can cause noise from front suspension and in worst-case failure of lower ball joint. If this occurs directional control could be impaired. Remedy: Recall the vehicles that are likely to be affected and replace the lower suspension arm (which includes lower ball joint).
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could cause noise from front suspension and in worst-case failure of lower ball joint.
The Fix
The recall notice describes the fix as: that are likely to be affected and replace the lower suspension arm (which includes lower ball joint).
Are You Affected?
CX7 built between 8 May 2007 and 7 August 2012 may be included. Mazda estimates 3,188 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mazda, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mazda.
- Book with any franchised Mazda dealer, quoting the campaign code None or the DVSA reference R/2017/016. See how to get a Mazda recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| RX-8Front lower suspension arm ball joint casting may crack / break | Book soon | R/2018/015 | |
| CX-3, CX-5, MAZDA3, MAZDA5 and 1 moreTailgate may drop down without warning | Book soon | R/2017/163 | |
| Mazda 2Steering may fail | Urgent | R/2016/143 | |
| RX8Loss of steering may occur | Urgent | R/2005/114 | |
| RX8Possible cracking of dynamic damper heat insulator | Book soon | R/2004/029 |
This is one of 103 Mazda recalls in DVSA’s data. The Mazda recall launched before it was R/2017/203 on 14 Jul 2017, for brake hose retaining clip may fail. The one launched after it was R/2017/327 on 14 Dec 2017, for corrosion may form around the parking brake actuating shaft and cause reduced handbrake…. You can also see every Mazda recall, all recalls launched in 2017 and suspension recalls across every make.
Source: DVSA recall R/2017/016, launched 1 August 2017. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.