Mercedes-Benz Vito Recall R/2017/349: Electrical Wiring In Steering Assembly May Be Insufficiently Grounded, Who Is Affected And What To Do
- Urgent
- How serious
- 2 Feb 2018
- Launched
- 13,752
- vehicles in the UK
- SRX1800
- Manufacturer’s campaign code
Mercedes-Benz recalled Vito vehicles built between 1 November 2011 and 31 July 2017. The steering column clock spring may break. The recall notice describes the fix as: will be recalled to establish sufficient grounding of the steering components. You won't usually pay for it.1
What’s Wrong
The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but in extreme instances it may cause the driver's airbag to deploy.
DVSA's Original Wording
Concern: ELECTRICAL WIRING IN STEERING ASSEMBLY MAY BE INSUFFICIENTLY GROUNDED Defect: The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but in extreme instances it may cause the driver's airbag to deploy. Remedy: Affected vehicles will be recalled to establish sufficient grounding of the steering components.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could cause warning messages to illuminate in the instrument cluster but in extreme instances it may cause the driver's airbag to deploy.
The Fix
The recall notice describes the fix as: will be recalled to establish sufficient grounding of the steering components.
Are You Affected?
Vito built between 1 November 2011 and 31 July 2017 may be included. Mercedes-Benz estimates 13,752 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRX1800 or the DVSA reference R/2017/349. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| VitoCheck driver's airbag replace if necessary | Urgent | R/2025/239 | |
| VitoCheck driver's airbag replace if necessary | Urgent | R/2025/238 | |
| VitoConfigurations were written into one or more control units that might not meet specifications | Low | R/2022/244 | |
| VitoVehicles fitted with takata driver airbags equipped which may not function as intended when deployed | Urgent | R/2022/157 | |
| VitoVehicles fitted with takata driver airbags equipped which may not function as intended when deployed | Urgent | R/2022/156 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2017/338 on 9 Jan 2018, for seatbelt pretensioner may not operate. The one launched after it was R/2017/350 on 2 Feb 2018, for electrical wiring in steering assembly may be insufficiently grounded. You can also see every Mercedes-Benz recall, all recalls launched in 2018 and airbag recalls across every make.
Source: DVSA recall R/2017/349, launched 2 February 2018. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.