Mercedes-Benz C Class, GLC, GLE And 1 More Recall R/2018/266: To Improve Emissions Of The Affected Vehicles.certain Calibrations Of Functionalities Must…, Who Is Affected And What To Do

DVSA reference R/2018/266, campaign code SRPC1838. Data updated daily from DVSA.

Low
How serious
19 Oct 2018
Launched
15,692
vehicles in the UK
SRPC1838
Manufacturer’s campaign code

Mercedes-Benz recalled C Class, GLC, GLE and 1 more vehicles built between 1 December 2013 and 31 May 2018. Improve the vehicle emissions via software updates. The dealer will update the diesel engine control unit software and add a supplementary booklet for the operator's manual. You won't usually pay for it.1

What’s Wrong

Improve the vehicle emissions via software updates.

DVSA's Original Wording

Concern: TO IMPROVE EMISSIONS OF THE AFFECTED VEHICLES.CERTAIN CALIBRATIONS OF FUNCTIONALITIES MUST BE CHANGED IN THE ENGINE MANAGEMENT Defect: Improve the vehicle emissions via software updates. Remedy: Update the diesel engine control unit software and add a supplementary booklet for the operator's manual

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: to improve emissions of the affected vehicles.certain calibrations of functionalities must be changed in the engine management.

The Fix

The dealer will update the diesel engine control unit software and add a supplementary booklet for the operator's manual. The fix is a software update, which usually takes under an hour at the dealer.

Are You Affected?

C Class, GLC, GLE and 1 more built between 1 December 2013 and 31 May 2018 may be included. Mercedes-Benz estimates 15,692 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Mercedes-Benz.
  2. Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC1838 or the DVSA reference R/2018/266. See how to get a Mercedes-Benz recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
CLS, E Class, GLCDrive shaft jointLowR/2026/148
GLEInstallation of the heat shieldLowR/2026/326
GLERear seat belt boltingUrgentR/2026/221
S ClassWindshield bondingLowR/2026/191
C Class, EQE, GLCBolting of steering couplingUrgentR/2025/333

This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2018/254 on 15 Oct 2018, for an electric line in the engine compartment may have been routed outside of the…. The one launched after it was R/2018/267 on 19 Oct 2018, for riveting of the seat belt housing cover at front seats may not comply with specification…. You can also see every Mercedes-Benz recall, the Mercedes-Benz C Class recall history, all recalls launched in 2018 and software recalls across every make.


Source: DVSA recall R/2018/266, launched 19 October 2018. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.