Mercedes-Benz Sprinter 907, Sprinter 910 Recall R/2018/279: Driver Support And Assist Functions Distronic Hold Drive Away Assist And Rcta Are Not…, Who Is Affected And What To Do
- Urgent
- How serious
- 20 Dec 2018
- Launched
- 37
- vehicles in the UK
- SRV1810
- Manufacturer’s campaign code
Mercedes-Benz recalled Sprinter 907, Sprinter 910 vehicles built between 24 May 2018 and 13 June 2018. Driver support and assistant functions are not active or available in the ESP control unit due to a software error. The recall notice describes the fix as: the software of the ESP control unit will be up-dated with the latest version. You won't usually pay for it.1
What’s Wrong
Driver support and assistant functions are not active or available in the ESP control unit due to a software error.
DVSA's Original Wording
Concern: DRIVER SUPPORT AND ASSIST FUNCTIONS DISTRONIC HOLD DRIVE AWAY ASSIST AND RCTA ARE NOT ACTIVE OR AVAILABLE IN THE ESP DUE TO A SOFTWARE ERROR Defect: Driver support and assistant functions are not active or available in the ESP control unit due to a software error. Remedy: The software of the ESP control unit will be up-dated with the latest version.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: driver support and assist functions distronic hold drive away assist and rcta are not active or available in the ESP due to a software error.
The Fix
The recall notice describes the fix as: the software of the ESP control unit will be up-dated with the latest version. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Sprinter 907, Sprinter 910 built between 24 May 2018 and 13 June 2018 may be included. Mercedes-Benz estimates 37 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV1810 or the DVSA reference R/2018/279. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Sprinter 907Propeller shaft weld seam | Low | R/2025/009 | |
| Sprinter 907Replace spring U-bolts of rear axle springs | Book soon | R/2024/301 | |
| Sprinter 907, Sprinter 910B-Pillar Reinforcement | Low | R/2024/222 | |
| Sprinter 907On affected vehicles the wheel rim structure might not meet specifications. Micro cracks might form in the rim structure | Book soon | R/2023/284 | |
| Sprinter 907On affected vehicles the screw connection of the partition wall might not meet specifications | Low | R/2023/265 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2018/296 on 18 Dec 2018, for front passenger seat occupant classification system calibration may not correspond to the…. The one launched after it was R/2018/322 on 21 Dec 2018, for the blind spot monitoring exit warning sub feature does not function as designed after the…. You can also see every Mercedes-Benz recall, all recalls launched in 2018 and brake recalls across every make.
Source: DVSA recall R/2018/279, launched 20 December 2018. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.