Mercedes-Benz Sprinter 906 Recall R/2018/384: Failure Of The Glow Plug Relay, Who Is Affected And What To Do

DVSA reference R/2018/384, campaign code SRV1900 NC3AKTU537 & 5499755. Data updated daily from DVSA.

Urgent
How serious
24 Apr 2019
Launched
114,203
vehicles in the UK
SRV1900 NC3AKTU537 & 5499755
Manufacturer’s campaign code

Mercedes-Benz recalled Sprinter 906 vehicles built between 6 July 2013 and 31 July 2018. A failure of the glow plug relay may result in an electrical short circuit and in overheating of the component. The dealer will replace the glow plug relay and provide an additional protective relay shield on the vehicles affected. You won't usually pay for it.1

What’s Wrong

A failure of the glow plug relay may result in an electrical short circuit and in overheating of the component.

DVSA's Original Wording

Concern: FAILURE OF THE GLOW PLUG RELAY Defect: A failure of the glow plug relay may result in an electrical short circuit and in overheating of the component. Remedy: Replace the glow plug relay and provide an additional protective relay shield on the vehicles affected.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

If the fault occurs, the recall notice says it could result in an electrical short circuit and in overheating of the component.

The Fix

The dealer will replace the glow plug relay and provide an additional protective relay shield on the vehicles affected.

Are You Affected?

Sprinter 906 built between 6 July 2013 and 31 July 2018 may be included. Mercedes-Benz estimates 114,203 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Mercedes-Benz.
  2. Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV1900 NC3AKTU537 & 5499755 or the DVSA reference R/2018/384. See how to get a Mercedes-Benz recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
Sprinter, Sprinter 906On affected vehicles the fuel filter heater may be deactivated. If this happens a fuel gelling may occur at low temperatures and an unexpected loss of propulsion cannot be ruled outUrgentR/2023/348
Sprinter 906On affected vehicles certain climatic conditions could over time lead to chemical alteration of the passenger airbag inflator propellant. In the event of a crash the inflator could rupture when the airbag is deployedUrgentR/2023/007
Sprinter 906Specific climatic conditions may over time cause a chemical change in the propellant in the airbag inflator of certain Takata airbags. In the event of an accident in which the airbag is deployed this change could cause the airbag inflator to burst due to increased internal pressureUrgentR/2022/312
Sprinter 906The driver airbag may not deploy correctly if activatedUrgentR/2022/265
Sprinter 906The driver airbag may not deploy correctly if activatedUrgentR/2022/264

This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2019/108 on 17 Apr 2019, for a reset in the cpc control unit could occur whilst driving. The one launched after it was R/2019/104 on 29 Apr 2019, for incorrect description of the vehicle jack support points on rear axle in digital owner's…. You can also see every Mercedes-Benz recall, all recalls launched in 2019 and fire risk recalls across every make.


Source: DVSA recall R/2018/384, launched 24 April 2019. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.