Mercedes-Benz A Class, C Class, CLS And 2 More Recall R/2019/108: A Reset In The Cpc Control Unit Could Occur Whilst Driving, Who Is Affected And What To Do
- Urgent
- How serious
- 17 Apr 2019
- Launched
- 69
- vehicles in the UK
- SRPC1912
- Manufacturer’s campaign code
Mercedes-Benz recalled A Class, C Class, CLS and 2 more vehicles built between 1 May 2016 and 31 August 2018. The ECO Start-Stop function may be disabled and cause the vehicle to stall. The recall notice describes the fix as: the affected vehicles are to be recalled and the software updated. You won't usually pay for it.1
What’s Wrong
The ECO Start-Stop function may be disabled and cause the vehicle to stall.
DVSA's Original Wording
Concern: A RESET IN THE CPC CONTROL UNIT COULD OCCUR WHILST DRIVING Defect: The ECO Start-Stop function may be disabled and cause the vehicle to stall. Remedy: The affected vehicles are to be recalled and the software updated.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: a reset in the cpc control unit could occur whilst driving.
The Fix
The recall notice describes the fix as: the affected vehicles are to be recalled and the software updated. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
A Class, C Class, CLS and 2 more built between 1 May 2016 and 31 August 2018 may be included. Mercedes-Benz estimates 69 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC1912 or the DVSA reference R/2019/108. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CLS, E Class, GLCDrive shaft joint | Low | R/2026/148 | |
| E ClassCoolant pump control software | Low | R/2026/201 | |
| S ClassWindshield bonding | Low | R/2026/191 | |
| A ClassInterior door handle release | Book soon | R/2026/098 | |
| E ClassRouting of transmission wiring harness | Book soon | R/2025/534 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2019/092 on 16 Apr 2019, for a lock nut may be cracked in the steering gear. The one launched after it was R/2018/384 on 24 Apr 2019, for failure of the glow plug relay. You can also see every Mercedes-Benz recall, the Mercedes-Benz C Class recall history, all recalls launched in 2019 and loss of power recalls across every make.
Source: DVSA recall R/2019/108, launched 17 April 2019. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.