Mercedes-Benz C Class, E Class Recall R/2019/004: The Lock Status Of The Steering Coupling Was Not Correctly Documented, Who Is Affected And What To Do
- Urgent
- How serious
- 29 Jan 2019
- Launched
- 4
- vehicles in the UK
- SRPC1849
- Manufacturer’s campaign code
Mercedes-Benz recalled C Class, E Class vehicles built between 1 May 2018 and 31 May 2018. The lock status of the steering coupling was not correctly documented following assembly. The recall notice describes the fix as: as a precautionary measure on affected vehicles the lock status of the steering coupling will be determined and reworked if necessary. You won't usually pay for it.1
What’s Wrong
The lock status of the steering coupling was not correctly documented following assembly.
DVSA's Original Wording
Concern: THE LOCK STATUS OF THE STEERING COUPLING WAS NOT CORRECTLY DOCUMENTED Defect: The lock status of the steering coupling was not correctly documented following assembly. Remedy: As a precautionary measure on affected vehicles the lock status of the steering coupling will be determined and reworked if necessary.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the lock status of the steering coupling was not correctly documented.
The Fix
The recall notice describes the fix as: as a precautionary measure on affected vehicles the lock status of the steering coupling will be determined and reworked if necessary.
Are You Affected?
C Class, E Class built between 1 May 2018 and 31 May 2018 may be included. Mercedes-Benz estimates 4 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC1849 or the DVSA reference R/2019/004. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CLS, E Class, GLCDrive shaft joint | Low | R/2026/148 | |
| E ClassCoolant pump control software | Low | R/2026/201 | |
| E ClassRouting of transmission wiring harness | Book soon | R/2025/534 | |
| C Class, EQE, GLCBolting of steering coupling | Urgent | R/2025/333 | |
| E ClassGround connection bolting | Urgent | R/2025/155 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2019/003 on 29 Jan 2019, for the locks of the right and/or left seat backrest will not be able to lock. The one launched after it was R/2018/354 on 22 Feb 2019, for rear spoiler on rear end door may not have been fitted to specification. You can also see every Mercedes-Benz recall, the Mercedes-Benz C Class recall history, all recalls launched in 2019 and steering recalls across every make.
Source: DVSA recall R/2019/004, launched 29 January 2019. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.