Mercedes-Benz E Class Recall R/2025/155: Ground Connection Bolting, Who Is Affected And What To Do
- Urgent
- How serious
- 8 May 2025
- Launched
- 4
- vehicles in the UK
- SRPC2504 / 5491321
- Manufacturer’s campaign code
Mercedes-Benz recalled E Class vehicles built between 16 February 2024 and 6 May 2024. Mercedes-Benz AG has determined that on certain E-Class (214 platform) and GLC (254 platform) vehicles the bolts of certain 12V- and 48V- ground connections might not have been fastened with the specified torque. The recall notice describes the fix as: as a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will check the bolting of the ground connections and perform according repairs if necessary. You won't usually pay for it.1
What’s Wrong
Mercedes-Benz AG has determined that on certain E-Class (214 platform) and GLC (254 platform) vehicles the bolts of certain 12V- and 48V- ground connections might not have been fastened with the specified torque.
DVSA's Original Wording
Concern: SRPC2504 - Ground connection bolting Defect: Mercedes-Benz AG has determined that on certain E-Class (214 platform) and GLC (254 platform) vehicles the bolts of certain 12V- and 48V- ground connections might not have been fastened with the specified torque. Remedy: As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will check the bolting of the ground connections and perform according repairs if necessary.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: ground connection bolting.
The Fix
The recall notice describes the fix as: as a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will check the bolting of the ground connections and perform according repairs if necessary.
Are You Affected?
E Class built between 16 February 2024 and 6 May 2024 may be included. Mercedes-Benz estimates 4 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2504 / 5491321 or the DVSA reference R/2025/155. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CLS, E Class, GLCDrive shaft joint | Low | R/2026/148 | |
| E ClassCoolant pump control software | Low | R/2026/201 | |
| E ClassRouting of transmission wiring harness | Book soon | R/2025/534 | |
| E ClassWelding of rear axle carrier | Book soon | R/2024/502 | |
| C Class, CLS, E Class, GLCMisfire detection M264 | Low | R/2024/474 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2025/158 on 7 May 2025, for driver seat belt fitting. The one launched after it was R/2025/116 on 15 May 2025, for update software of control units. You can also see every Mercedes-Benz recall, all recalls launched in 2025 and high-voltage battery recalls across every make.
Source: DVSA recall R/2025/155, launched 8 May 2025. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.