Mercedes-Benz C Class, GLC Recall R/2019/007: The Status Of The Front Passenger Airbags Displayed In The Centre Console Might Not Be…, Who Is Affected And What To Do
- Urgent
- How serious
- 8 Mar 2019
- Launched
- 36,643
- vehicles in the UK
- SRPC1853
- Manufacturer’s campaign code
Mercedes-Benz recalled C Class, GLC vehicles built between 1 August 2017 and 31 October 2018. The status of the front passenger airbags displayed in the centre console might not be indicated correctly. The dealer will update the affected vehicles head unit software. You won't usually pay for it.1
What’s Wrong
The status of the front passenger airbags displayed in the centre console might not be indicated correctly.
DVSA's Original Wording
Concern: THE STATUS OF THE FRONT PASSENGER AIRBAGS DISPLAYED IN THE CENTRE CONSOLE MIGHT NOT BE INDICATED CORRECTLY Defect: The status of the front passenger airbags displayed in the centre console might not be indicated correctly. Remedy: The affected vehicles head unit software will be updated
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the status of the front passenger airbags displayed in the centre console might not be indicated correctly.
The Fix
The dealer will update the affected vehicles head unit software. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
C Class, GLC built between 1 August 2017 and 31 October 2018 may be included. Mercedes-Benz estimates 36,643 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC1853 or the DVSA reference R/2019/007. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CLS, E Class, GLCDrive shaft joint | Low | R/2026/148 | |
| C Class, EQE, GLCBolting of steering coupling | Urgent | R/2025/333 | |
| GLCMounting of Multi-Purpose camera & interior mirror | Book soon | R/2025/216 | |
| C ClassDriver seat belt fitting | Urgent | R/2025/158 | |
| AMG GT, GLC, S Class, SLProcessor Starter/Generator | Urgent | R/2025/124 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2018/374 on 5 Mar 2019, for the connection between the steering shaft and steering gear may have been fitted with an…. The one launched after it was R/2019/076 on 27 Mar 2019, for starter wiring harness flat conductor may not have been routed correctly. You can also see every Mercedes-Benz recall, the Mercedes-Benz C Class recall history, all recalls launched in 2019 and airbag recalls across every make.
Source: DVSA recall R/2019/007, launched 8 March 2019. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.