Mercedes-Benz C Class, E Class Recall R/2019/089: A Lock Nut May Be Cracked In The Steering Gear, Who Is Affected And What To Do
- Urgent
- How serious
- 1 Apr 2019
- Launched
- 24
- vehicles in the UK
- SRPC1856
- Manufacturer’s campaign code
Mercedes-Benz recalled C Class, E Class vehicles built between 1 March 2015 and 31 October 2018. A lock nut may be cracked in the steering gear. The dealer will check the electric power steering and if necessary replaced. You won't usually pay for it.1
What’s Wrong
A lock nut may be cracked in the steering gear.
DVSA's Original Wording
Concern: A LOCK NUT MAY BE CRACKED IN THE STEERING GEAR Defect: A lock nut may be cracked in the steering gear. Remedy: The electric power steering is to be checked and if necessary replaced.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: a lock nut may be cracked in the steering gear.
The Fix
The dealer will check the electric power steering and if necessary replaced.
Are You Affected?
C Class, E Class built between 1 March 2015 and 31 October 2018 may be included. Mercedes-Benz estimates 24 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC1856 or the DVSA reference R/2019/089. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CLS, E Class, GLCDrive shaft joint | Low | R/2026/148 | |
| E ClassCoolant pump control software | Low | R/2026/201 | |
| E ClassRouting of transmission wiring harness | Book soon | R/2025/534 | |
| C Class, EQE, GLCBolting of steering coupling | Urgent | R/2025/333 | |
| E ClassGround connection bolting | Urgent | R/2025/155 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2019/093 on 29 Mar 2019, for brake hose may leak brake fluid. The one launched after it was R/2019/097 on 1 Apr 2019, for the locknuts securing the airbag might be insufficiently tightened. You can also see every Mercedes-Benz recall, the Mercedes-Benz C Class recall history, all recalls launched in 2019 and steering recalls across every make.
Source: DVSA recall R/2019/089, launched 1 April 2019. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.