Mercedes-Benz A Class (177), C Class, E Class And 1 More Recall R/2019/253: The Crankshaft May Exhibit Surface Damages, Who Is Affected And What To Do
- Low
- How serious
- 6 Sep 2019
- Launched
- 35
- vehicles in the UK
- SRPC1920
- Manufacturer’s campaign code
Mercedes-Benz recalled A Class (177), C Class, E Class and 1 more vehicles built between 1 February 2019 and 31 March 2019. The durability of the crankshaft might be impaired. The dealer will replace the engine on affected vehicles. You won't usually pay for it.1
What’s Wrong
The durability of the crankshaft might be impaired.
DVSA's Original Wording
Concern: THE CRANKSHAFT MAY EXHIBIT SURFACE DAMAGES Defect: The durability of the crankshaft might be impaired. Remedy: Replace the engine on affected vehicles.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the crankshaft may exhibit surface damages.
The Fix
The dealer will replace the engine on affected vehicles.
Are You Affected?
A Class (177), C Class, E Class and 1 more built between 1 February 2019 and 31 March 2019 may be included. Mercedes-Benz estimates 35 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC1920 or the DVSA reference R/2019/253. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CLS, E Class, GLCDrive shaft joint | Low | R/2026/148 | |
| E ClassCoolant pump control software | Low | R/2026/201 | |
| E ClassRouting of transmission wiring harness | Book soon | R/2025/534 | |
| C Class, EQE, GLCBolting of steering coupling | Urgent | R/2025/333 | |
| GLCMounting of Multi-Purpose camera & interior mirror | Book soon | R/2025/216 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2019/203 on 6 Sep 2019, for small cracks may appear in the brake pipes. The one launched after it was R/2019/256 on 6 Sep 2019, for to achieve an improvement in the emissions via software updates. You can also see every Mercedes-Benz recall, the Mercedes-Benz C Class recall history and all recalls launched in 2019.
Source: DVSA recall R/2019/253, launched 6 September 2019. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.