Mercedes-Benz GLK Recall R/2019/272: Software Update Required To Improve Emissions, Who Is Affected And What To Do
- Low
- How serious
- 14 Aug 2019
- Launched
- 1
- vehicles in the UK
- SRPC1922
- Manufacturer’s campaign code
Mercedes-Benz recalled GLK vehicles built between 1 June 2012 and 31 May 2015. Improve the vehicle emissions via software updates. The dealer will update the diesel engine control unit software and add a supplementary booklet for the operator's manual. You won't usually pay for it.1
What’s Wrong
Improve the vehicle emissions via software updates.
DVSA's Original Wording
Concern: SOFTWARE UPDATE REQUIRED TO IMPROVE EMISSIONS Defect: Improve the vehicle emissions via software updates Remedy: Update the diesel engine control unit software and add a supplementary booklet for the operator's manual.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: software update required to improve emissions.
The Fix
The dealer will update the diesel engine control unit software and add a supplementary booklet for the operator's manual. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
GLK built between 1 June 2012 and 31 May 2015 may be included. Mercedes-Benz estimates 1 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC1922 or the DVSA reference R/2019/272. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C Class, CLS, E Class, GL and 6 moreOn affected vehicles the aluminium bolts of the steering gear could corrode and break due to the intrusion of moisture | Urgent | R/2023/023 | |
| C Class, GLKThe passenger air bag may not deploy as specified | Urgent | R/2022/125 | |
| C Class, GLKThe passenger air bag may not deploy as specified | Urgent | R/2022/124 | |
| C Class, E Class, GLKTakata airbag might not deploy as specified | Urgent | R/2021/359 | |
| C Class, E Class, GLKTakata airbag might not deploy as specified | Urgent | R/2021/358 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2019/222 on 12 Aug 2019, for an incorrect brake line variant may have been installed. The one launched after it was R/2019/270 on 21 Aug 2019, for software in the engine control unit needs updating. You can also see every Mercedes-Benz recall, all recalls launched in 2019 and software recalls across every make.
Source: DVSA recall R/2019/272, launched 14 August 2019. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.