Mercedes-Benz C Class, CLS, E Class And 7 More Recall R/2023/023: On Affected Vehicles The Aluminium Bolts Of The Steering Gear Could Corrode And Break Due…, Who Is Affected And What To Do
- Urgent
- How serious
- 20 Feb 2023
- Launched
- 51,251
- vehicles in the UK
- SRPC2256 / MBAG REF: 4694204
- Manufacturer’s campaign code
Mercedes-Benz recalled C Class, CLS, E Class and 7 more vehicles built between 21 October 2010 and 2 February 2017. The aluminium bolts of the steering gear could corrode and break due to the intrusion of moisture. The dealer will replace the steering gear mounting bolts on the affected vehicles with steel bolts. You won't usually pay for it.1
What’s Wrong
The aluminium bolts of the steering gear could corrode and break due to the intrusion of moisture.
DVSA's Original Wording
Concern: On affected vehicles the aluminium bolts of the steering gear could corrode and break due to the intrusion of moisture. Defect: On affected vehicles the aluminium bolts of the steering gear could corrode and break due to the intrusion of moisture. Remedy: Replace the steering gear mounting bolts on the affected vehicles with steel bolts. Should the bolts break or already be broken change the steering gear.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: on affected vehicles the aluminium bolts of the steering gear could corrode and break due to the intrusion of moisture.
The Fix
The dealer will replace the steering gear mounting bolts on the affected vehicles with steel bolts.
Are You Affected?
C Class, CLS, E Class and 7 more built between 21 October 2010 and 2 February 2017 may be included. Mercedes-Benz estimates 51,251 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2256 / MBAG REF: 4694204 or the DVSA reference R/2023/023. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CLS, E Class, GLCDrive shaft joint | Low | R/2026/148 | |
| GLEInstallation of the heat shield | Low | R/2026/326 | |
| E ClassCoolant pump control software | Low | R/2026/201 | |
| GLERear seat belt bolting | Urgent | R/2026/221 | |
| S ClassWindshield bonding | Low | R/2026/191 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2023/022 on 20 Feb 2023, for on affected vehicles water might accumulate in the spare wheel well. The water could…. The one launched after it was R/2023/056 on 13 Mar 2023, for on affected vehicles the bolting of the 48V ground connection in the engine compartment…. You can also see every Mercedes-Benz recall, the Mercedes-Benz C Class recall history, all recalls launched in 2023 and steering recalls across every make.
Source: DVSA recall R/2023/023, launched 20 February 2023. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.