Mercedes-Benz E Class, GLE, GLS Recall R/2019/304: Software Update Required To Improve Emissions, Who Is Affected And What To Do
- Low
- How serious
- 17 Oct 2019
- Launched
- 7,681
- vehicles in the UK
- SRPC1934
- Manufacturer’s campaign code
Mercedes-Benz recalled E Class, GLE, GLS vehicles built between 1 February 2013 and 30 June 2019. Improve the vehicle emissions via software updates. The dealer will update the diesel engine control unit software and add a supplementary booklet for the operator's manual. You won't usually pay for it.1
What’s Wrong
Improve the vehicle emissions via software updates.
DVSA's Original Wording
Concern: SOFTWARE UPDATE REQUIRED TO IMPROVE EMISSIONS Defect: Improve the vehicle emissions via software updates. Remedy: Update the diesel engine control unit software and add a supplementary booklet for the operator's manual. Check and replace NOx sensor if necessary.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: software update required to improve emissions.
The Fix
The dealer will update the diesel engine control unit software and add a supplementary booklet for the operator's manual. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
E Class, GLE, GLS built between 1 February 2013 and 30 June 2019 may be included. Mercedes-Benz estimates 7,681 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC1934 or the DVSA reference R/2019/304. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CLS, E Class, GLCDrive shaft joint | Low | R/2026/148 | |
| GLEInstallation of the heat shield | Low | R/2026/326 | |
| E ClassCoolant pump control software | Low | R/2026/201 | |
| GLERear seat belt bolting | Urgent | R/2026/221 | |
| E ClassRouting of transmission wiring harness | Book soon | R/2025/534 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2019/282 on 17 Oct 2019, for the rear right wheel carrier might have been manufactured outside specification. The one launched after it was R/2019/307 on 18 Oct 2019, for software update required to improve emissions. You can also see every Mercedes-Benz recall, all recalls launched in 2019 and software recalls across every make.
Source: DVSA recall R/2019/304, launched 17 October 2019. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.