Mercedes-Benz Vito Recall R/2019/345: Steering Gear Housing Cover And Power Pack Aluminium Bolts May Corrode, Who Is Affected And What To Do
- Urgent
- How serious
- 13 Nov 2019
- Launched
- 10,321
- vehicles in the UK
- SRX1905
- Manufacturer’s campaign code
Mercedes-Benz recalled Vito vehicles built between 24 November 2014 and 23 September 2016. The screws of the power pack on the power steering may fail. The dealer will replace and wax the screws on the steering gear and replace the steering gear if necessary. You won't usually pay for it.1
What’s Wrong
The screws of the power pack on the power steering may fail.
DVSA's Original Wording
Concern: STEERING GEAR HOUSING COVER AND POWER PACK ALUMINIUM BOLTS MAY CORRODE Defect: The screws of the power pack on the power steering may fail. Remedy: Replace and wax the screws on the steering gear and replace the steering gear if necessary.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: steering gear housing cover and power pack aluminium bolts may corrode.
The Fix
The dealer will replace and wax the screws on the steering gear and replace the steering gear if necessary.
Are You Affected?
Vito built between 24 November 2014 and 23 September 2016 may be included. Mercedes-Benz estimates 10,321 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRX1905 or the DVSA reference R/2019/345. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| VitoCheck driver's airbag replace if necessary | Urgent | R/2025/239 | |
| VitoCheck driver's airbag replace if necessary | Urgent | R/2025/238 | |
| VitoConfigurations were written into one or more control units that might not meet specifications | Low | R/2022/244 | |
| VitoVehicles fitted with takata driver airbags equipped which may not function as intended when deployed | Urgent | R/2022/157 | |
| VitoVehicles fitted with takata driver airbags equipped which may not function as intended when deployed | Urgent | R/2022/156 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2019/373 on 12 Nov 2019, for there is a failure to observe the information in the operator's manual concerning parking…. The one launched after it was R/2019/374 on 13 Nov 2019, for one of the caps on the high-voltage power distributor box may not be sufficiently secured. You can also see every Mercedes-Benz recall, all recalls launched in 2019 and steering recalls across every make.
Source: DVSA recall R/2019/345, launched 13 November 2019. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.