Mercedes-Benz Sprinter 907, Sprinter 910 Recall R/2020/128: The Operating Manual Does Not Specify Certain Conditions Under Which The Automatic Parking…, Who Is Affected And What To Do
- Low
- How serious
- 23 Jun 2020
- Launched
- 6,475
- vehicles in the UK
- SRV2007
- Manufacturer’s campaign code
Mercedes-Benz recalled Sprinter 907, Sprinter 910 vehicles built between 4 April 2018 and 22 August 2019. The operating manual does not correctly specify certain conditions under which the automatic parking function (Auto-P) of the automatic gearbox operates. The dealer will add a supplementary booklet with a correct description of the Auto-P function to the operating manual. You won't usually pay for it.1
What’s Wrong
The operating manual does not correctly specify certain conditions under which the automatic parking function (Auto-P) of the automatic gearbox operates.
DVSA's Original Wording
Concern: THE OPERATING MANUAL DOES NOT SPECIFY CERTAIN CONDITIONS UNDER WHICH THE AUTOMATIC PARKING FUNCTION OF THE AUTOMATIC GEARBOX OPERATES Defect: The operating manual does not correctly specify certain conditions under which the automatic parking function (Auto-P) of the automatic gearbox operates. Remedy: Add a supplementary booklet with a correct description of the Auto-P function to the operating manual.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the operating manual does not specify certain conditions under which the automatic parking function of the automatic gearbox operates.
The Fix
The dealer will add a supplementary booklet with a correct description of the Auto-P function to the operating manual.
Are You Affected?
Sprinter 907, Sprinter 910 built between 4 April 2018 and 22 August 2019 may be included. Mercedes-Benz estimates 6,475 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV2007 or the DVSA reference R/2020/128. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Sprinter 907Propeller shaft weld seam | Low | R/2025/009 | |
| Sprinter 907Replace spring U-bolts of rear axle springs | Book soon | R/2024/301 | |
| Sprinter 907, Sprinter 910B-Pillar Reinforcement | Low | R/2024/222 | |
| Sprinter 907On affected vehicles the wheel rim structure might not meet specifications. Micro cracks might form in the rim structure | Book soon | R/2023/284 | |
| Sprinter 907On affected vehicles the screw connection of the partition wall might not meet specifications | Low | R/2023/265 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2020/131 on 28 May 2020, for the wheel arch liner on the front axle could touch and chafe the flexible brake hose. The one launched after it was R/2020/099 on 8 Jul 2020, for incorrect restraint bars and/or head restraints may have been installed. You can also see every Mercedes-Benz recall and all recalls launched in 2020.
Source: DVSA recall R/2020/128, launched 23 June 2020. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.