Mercedes-Benz Sprinter 910 Recall R/2020/296: Possible Damage And Short Circuit Of The Glow Plug Relay In Certain Collision Scenarios, Who Is Affected And What To Do
- Urgent
- How serious
- 16 Dec 2020
- Launched
- 9,372
- vehicles in the UK
- SRV2018
- Manufacturer’s campaign code
Mercedes-Benz recalled Sprinter 910 vehicles built between 4 April 2018 and 25 March 2020. Possible damage and short circuit of the glow plug relay in certain collision scenarios. The recall notice describes the fix as: retrofit a housing for the glow plug relay and install a pyrotechnic fuse on the affected vehicles. You won't usually pay for it.1
What’s Wrong
Possible damage and short circuit of the glow plug relay in certain collision scenarios.
DVSA's Original Wording
Concern: POSSIBLE DAMAGE AND SHORT CIRCUIT OF THE GLOW PLUG RELAY IN CERTAIN COLLISION SCENARIOS Defect: Possible damage and short circuit of the glow plug relay in certain collision scenarios Remedy: Retrofit a housing for the glow plug relay and install a pyrotechnic fuse on the affected vehicles
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: possible damage and short circuit of the glow plug relay in certain collision scenarios.
The Fix
The recall notice describes the fix as: retrofit a housing for the glow plug relay and install a pyrotechnic fuse on the affected vehicles.
Are You Affected?
Sprinter 910 built between 4 April 2018 and 25 March 2020 may be included. Mercedes-Benz estimates 9,372 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV2018 or the DVSA reference R/2020/296. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Sprinter 907, Sprinter 910B-Pillar Reinforcement | Low | R/2024/222 | |
| Sprinter 907, Sprinter 910On affected vehicles the fuse layout of the interior blower might not meet the requirements for permanent operation under the highest blower level | Low | R/2023/192 | |
| Sprinter 907, Sprinter 910The software of the rear-view camera on certain vehicles might not meet specifications | Low | R/2022/193 | |
| Sprinter 907, Sprinter 910, Vito 447The behaviour of the emergency call system might not meet specifications | Book soon | R/2021/417 | |
| Sprinter 910The brake hose of the front axle could touch and chafe the wheel housing interior lining | Urgent | R/2021/200 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2020/271 on 14 Dec 2020, for the threaded connections that join the front axle wheel bearings and drive shafts may work…. The one launched after it was R/2020/297 on 16 Dec 2020, for vehicles were produced and delivered without the necessary rear underride guard. You can also see every Mercedes-Benz recall, all recalls launched in 2020 and fire risk recalls across every make.
Source: DVSA recall R/2020/296, launched 16 December 2020. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.