Mercedes-Benz Vito Recall R/2021/244: The Middle Fastening Of The Roof Rail Could Come Loose, Who Is Affected And What To Do
- Low
- How serious
- 1 Jul 2021
- Launched
- 4
- vehicles in the UK
- SRX2103
- Manufacturer’s campaign code
Mercedes-Benz recalled Vito vehicles built between 19 October 2020 and 18 November 2020. The middle fastening of the roof rail could come loose. The dealer will carry out a check of the roof rail and replace if necessary. You won't usually pay for it.1
What’s Wrong
The middle fastening of the roof rail could come loose.
DVSA's Original Wording
Concern: THE MIDDLE FASTENING OF THE ROOF RAIL COULD COME LOOSE Defect: The middle fastening of the roof rail could come loose. Remedy: Carry out a check of the roof rail and replace if necessary.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the middle fastening of the roof rail could come loose.
The Fix
The dealer will carry out a check of the roof rail and replace if necessary.
Are You Affected?
Vito built between 19 October 2020 and 18 November 2020 may be included. Mercedes-Benz estimates 4 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRX2103 or the DVSA reference R/2021/244. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| VitoCheck driver's airbag replace if necessary | Urgent | R/2025/239 | |
| VitoCheck driver's airbag replace if necessary | Urgent | R/2025/238 | |
| VitoConfigurations were written into one or more control units that might not meet specifications | Low | R/2022/244 | |
| VitoVehicles fitted with takata driver airbags equipped which may not function as intended when deployed | Urgent | R/2022/157 | |
| VitoVehicles fitted with takata driver airbags equipped which may not function as intended when deployed | Urgent | R/2022/156 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2021/186 on 1 Jul 2021, for on some vehicles with a rear-view camera the tailgate may be unlocked independently /…. The one launched after it was R/2021/193 on 6 Jul 2021, for the behaviour of the emergency call system might not meet specifications. You can also see every Mercedes-Benz recall and all recalls launched in 2021.
Source: DVSA recall R/2021/244, launched 1 July 2021. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.