Mercedes-Benz EQC Recall R/2021/264: The Corrosion Protection Of The High Voltage Battery Housing May Not Be Ensured Over…, Who Is Affected And What To Do

DVSA reference R/2021/264, campaign code SRPC2134. Data updated daily from DVSA.

Urgent
How serious
21 Jul 2021
Launched
42
vehicles in the UK
SRPC2134
Manufacturer’s campaign code

Mercedes-Benz recalled EQC vehicles built between 27 May 2019 and 1 October 2019. The corrosion protection of the high-voltage battery housing in the area of the connections may not be ensured over the lifetime of the vehicle. The dealer will rework the sealing of the high-voltage battery on the affected vehicles. You won't usually pay for it.1

What’s Wrong

The corrosion protection of the high-voltage battery housing in the area of the connections may not be ensured over the lifetime of the vehicle.

DVSA's Original Wording

Concern: THE CORROSION PROTECTION OF THE HIGH VOLTAGE BATTERY HOUSING MAY NOT BE ENSURED OVER LIFETIME OF THE VEHICLE Defect: The corrosion protection of the high-voltage battery housing in the area of the connections may not be ensured over the lifetime of the vehicle. Remedy: Rework the sealing of the high-voltage battery on the affected vehicles.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: the corrosion protection of the high voltage battery housing may not be ensured over lifetime of the vehicle.

The Fix

The dealer will rework the sealing of the high-voltage battery on the affected vehicles.

Are You Affected?

EQC built between 27 May 2019 and 1 October 2019 may be included. Mercedes-Benz estimates 42 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Mercedes-Benz.
  2. Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2134 or the DVSA reference R/2021/264. See how to get a Mercedes-Benz recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
EQCOn affected vehicles the adjustment of the headlamps might not meet specifications and blinding of oncoming traffic may not be ruled outBook soonR/2023/300
EQCThe electrical plug connection of the headlights might not be watertightBook soonR/2022/135
A Class (177), A CLASS(176), AMG GT, B Class (246) and 20 moreThe behaviour of the emergency call system might not meet specificationsBook soonR/2021/376
EQCThe wiring harness of the electrical steering might have been damaged during the assembly processUrgentR/2021/341
E Class, EQC, GLCThe locking mechanism for the electrical connector of the side crash sensors might not meet specificationsLowR/2021/286

This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2021/202 on 21 Jul 2021, for a bore in the universal joint on the steering shaft might not meet specifications. The one launched after it was R/2021/241 on 27 Jul 2021, for diodes on the rectifier bridge of the alternator might fail. You can also see every Mercedes-Benz recall, all recalls launched in 2021 and high-voltage battery recalls across every make.


Source: DVSA recall R/2021/264, launched 21 July 2021. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.