Mercedes-Benz Viano Recall R/2021/413: The Driver's Airbag May Not Correctly Deploy If Activated, Who Is Affected And What To Do

DVSA reference R/2021/413, campaign code SRX2201. Data updated daily from DVSA.

Urgent
How serious
23 Sep 2022
Launched
2,824
vehicles in the UK
SRX2201
Manufacturer’s campaign code

Mercedes-Benz recalled Viano vehicles built between 23 February 2006 and 7 September 2010. The drivers, airbag may not correctly deploy if activated. The dealer will replace the drivers air bag assembly. You won't usually pay for it.1

What’s Wrong

The drivers, airbag may not correctly deploy if activated.

DVSA's Original Wording

Concern: THE DRIVER'S AIRBAG MAY NOT CORRECTLY DEPLOY IF ACTIVATED Defect: The drivers� airbag may not correctly deploy if activated. Remedy: Replace the drivers air bag assembly

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: the driver's airbag may not correctly deploy if activated.

The Fix

The dealer will replace the drivers air bag assembly.

Are You Affected?

Viano built between 23 February 2006 and 7 September 2010 may be included. Mercedes-Benz estimates 2,824 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Mercedes-Benz.
  2. Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRX2201 or the DVSA reference R/2021/413. See how to get a Mercedes-Benz recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
VianoVariant of driver's airbagUrgentR/2025/262
VianoVariant of driver's airbagUrgentR/2025/261
VianoThe takata driver's air bag might not deploy as specifiedUrgentR/2022/161
VianoThe driver's air bag may not deploy as specifiedUrgentR/2022/162
VianoSoftware update to improve emissionsLowR/2021/393

This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2022/192 on 22 Sep 2022, for the driver's front air bag may not deploy as intended. The one launched after it was R/2022/264 on 26 Sep 2022, for the driver airbag may not deploy correctly if activated. You can also see every Mercedes-Benz recall, all recalls launched in 2022 and airbag recalls across every make.


Source: DVSA recall R/2021/413, launched 23 September 2022. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.