Mercedes-Benz Viano Recall R/2025/262: Variant Of Driver's Airbag, Who Is Affected And What To Do

DVSA reference R/2025/262, campaign code SRX2502 / 91921112. Data updated daily from DVSA.

Urgent
How serious
6 Aug 2025
Launched
1,362
vehicles in the UK
SRX2502 / 91921112
Manufacturer’s campaign code

Mercedes-Benz recalled Viano vehicles built between 10 October 2003 and 23 February 2006. Mercedes-Benz AG has determined that on certain Vito/Viano (639 platform) vehicles an airbag module from Takata might have been installed during a driver airbag replacement. The recall notice describes the fix as: as a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will check the airbag on the affected vehicles and replace it if necessary. You won't usually pay for it.1

What’s Wrong

Mercedes-Benz AG has determined that on certain Vito/Viano (639 platform) vehicles an airbag module from Takata might have been installed during a driver airbag replacement.

DVSA's Original Wording

Concern: SRX2502 - Variant of driver's airbag Defect: Mercedes-Benz AG has determined that on certain Vito/Viano (639 platform) vehicles an airbag module from Takata might have been installed during a driver airbag replacement. Remedy: As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will check the airbag on the affected vehicles and replace it if necessary.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: variant of driver's airbag.

The Fix

The recall notice describes the fix as: as a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will check the airbag on the affected vehicles and replace it if necessary.

Are You Affected?

Viano built between 10 October 2003 and 23 February 2006 may be included. Mercedes-Benz estimates 1,362 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Mercedes-Benz.
  2. Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRX2502 / 91921112 or the DVSA reference R/2025/262. See how to get a Mercedes-Benz recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
VianoVariant of driver's airbagUrgentR/2025/261
VianoThe driver's airbag may not correctly deploy if activatedUrgentR/2021/413
VianoThe takata driver's air bag might not deploy as specifiedUrgentR/2022/161
VianoThe driver's air bag may not deploy as specifiedUrgentR/2022/162
VianoSoftware update to improve emissionsLowR/2021/393

This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2025/261 on 6 Aug 2025, for variant of driver's airbag. The one launched after it was R/2025/332 on 2 Sep 2025, for initialisation of central control unit. You can also see every Mercedes-Benz recall, all recalls launched in 2025 and airbag recalls across every make.


Source: DVSA recall R/2025/262, launched 6 August 2025. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.