Mercedes-Benz Sprinter 907 Recall R/2021/416: Cracks Could Form In The Connecting Section Of The Trailer-coupling Block/crossmember Over…, Who Is Affected And What To Do
- Low
- How serious
- 9 Dec 2021
- Launched
- 24
- vehicles in the UK
- SRV2125
- Manufacturer’s campaign code
Mercedes-Benz recalled Sprinter 907 vehicles built between 5 December 2018 and 18 December 2020. With a trailer coupling block with tow ball cracks could form in the connecting section of the trailer-coupling block/crossmember over the vehicle life. The dealer will replace the affected trailer-coupling block/crossmember with a reinforced variant. You won't usually pay for it.1
What’s Wrong
With a trailer coupling block with tow ball cracks could form in the connecting section of the trailer-coupling block/crossmember over the vehicle life.
DVSA's Original Wording
Concern: CRACKS COULD FORM IN THE CONNECTING SECTION OF THE TRAILER-COUPLING BLOCK/CROSSMEMBER OVER THE VEHICLE LIFE Defect: On certain vehicles with a trailer coupling block with tow ball cracks could form in the connecting section of the trailer-coupling block/crossmember over the vehicle life. Remedy: Replace the affected trailer-coupling block/crossmember with a reinforced variant.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: cracks could form in the connecting section of the trailer-coupling block/crossmember over the vehicle life.
The Fix
The dealer will replace the affected trailer-coupling block/crossmember with a reinforced variant.
Are You Affected?
Sprinter 907 built between 5 December 2018 and 18 December 2020 may be included. Mercedes-Benz estimates 24 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV2125 or the DVSA reference R/2021/416. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Sprinter 907Propeller shaft weld seam | Low | R/2025/009 | |
| Sprinter 907Replace spring U-bolts of rear axle springs | Book soon | R/2024/301 | |
| Sprinter 907, Sprinter 910B-Pillar Reinforcement | Low | R/2024/222 | |
| Sprinter 907On affected vehicles the wheel rim structure might not meet specifications. Micro cracks might form in the rim structure | Book soon | R/2023/284 | |
| Sprinter 907On affected vehicles the screw connection of the partition wall might not meet specifications | Low | R/2023/265 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2021/415 on 8 Dec 2021, for a software version which is not compatible with the ESP control unit could have been…. The one launched after it was R/2021/419 on 9 Dec 2021, for the actual installation condition of the communication module and its correct…. You can also see every Mercedes-Benz recall and all recalls launched in 2021.
Source: DVSA recall R/2021/416, launched 9 December 2021. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.