Mercedes-Benz Evito Recall R/2022/174: A Software Implausibility Error In The HV 'Battery Gateway' Control Unit May Cause The…, Who Is Affected And What To Do
- Urgent
- How serious
- 17 Jun 2022
- Launched
- 1,621
- vehicles in the UK
- SRV2211
- Manufacturer’s campaign code
Mercedes-Benz recalled Evito vehicles built between 23 November 2018 and 14 December 2021. A software implausibility error in the HV ,battery gateway, control unit may cause the contactors of all HV batteries to be opened unnecessarily. The dealer will check and if required replace the Battery Management (BMS) control unit plus update the software of the HV ,battery gateway, control unit. You won't usually pay for it.1
What’s Wrong
A software implausibility error in the HV ,battery gateway, control unit may cause the contactors of all HV batteries to be opened unnecessarily.
DVSA's Original Wording
Concern: A SOFTWARE IMPLAUSIBILITY ERROR IN THE HV 'BATTERY GATEWAY' CONTROL UNIT MAY CAUSE THE CONTACTORS OF ALL HV BATTERIES TO BE OPENED UNNECESSARILY Defect: A software implausibility error in the HV �battery gateway� control unit may cause the contactors of all HV batteries to be opened unnecessarily. Remedy: Check and if required replace the Battery Management (BMS) control unit plus update the software of the HV �battery gateway� control unit.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could cause the contactors of all HV batteries to be opened unnecessarily.
The Fix
The dealer will check and if required replace the Battery Management (BMS) control unit plus update the software of the HV ,battery gateway, control unit. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Evito built between 23 November 2018 and 14 December 2021 may be included. Mercedes-Benz estimates 1,621 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV2211 or the DVSA reference R/2022/174. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| EvitoThe connection between front axle suspension strut and steering knuckle could loosen | Urgent | R/2021/387 | |
| Esprinter, EvitoThe corrosion protection of the high voltage battery housing may not be sufficient | Urgent | R/2021/039 | |
| EvitoConnecting screws on the electric drive may be missing | Low | R/2020/066 | |
| EvitoOne of the caps on the high-voltage power distributor box may not be sufficiently secured | Urgent | R/2019/374 | |
| EvitoPotential decoupling of HV batteries from the electric drivetrain | Urgent | R/2019/320 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2022/148 on 16 Jun 2022, for the bonding of the carbon-fibre driveshaft and the engine-/transmission flang might not…. The one launched after it was R/2022/170 on 22 Jun 2022, for the bonding of the right rear door window bar might not meet specifications. You can also see every Mercedes-Benz recall, all recalls launched in 2022 and high-voltage battery recalls across every make.
Source: DVSA recall R/2022/174, launched 17 June 2022. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.