Mercedes-Benz EQE, EQS Recall R/2022/245: The Thread Of The Towing Device In The Front Or Rear Bumper Of Certain Vehicles Might Not…, Who Is Affected And What To Do
- Low
- How serious
- 16 Aug 2022
- Launched
- 194
- vehicles in the UK
- SRPC2230
- Manufacturer’s campaign code
Mercedes-Benz recalled EQE, EQS vehicles built between 1 September 2021 and 16 February 2022. The thread of the towing device in the front or rear bumper of certain vehicles might not correspond to the specifications. The dealer will check the towing device of the affected vehicles and if necessary reworked. You won't usually pay for it.1
What’s Wrong
The thread of the towing device in the front or rear bumper of certain vehicles might not correspond to the specifications.
DVSA's Original Wording
Concern: The thread of the towing device in the front or rear bumper of certain vehicles might not correspond to the specifications. Defect: The thread of the towing device in the front or rear bumper of certain vehicles might not correspond to the specifications. Remedy: The towing device of the affected vehicles will be checked and if necessary reworked.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the thread of the towing device in the front or rear bumper of certain vehicles might not correspond to the specifications.
The Fix
The dealer will check the towing device of the affected vehicles and if necessary reworked.
Are You Affected?
EQE, EQS built between 1 September 2021 and 16 February 2022 may be included. Mercedes-Benz estimates 194 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2230 or the DVSA reference R/2022/245. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C Class, EQE, GLCBolting of steering coupling | Urgent | R/2025/333 | |
| EQE, EQSMemory overflow battery management system | Urgent | R/2024/257 | |
| AMG GT, C Class, CLE, E Class and 5 moreSystem protection | Low | R/2024/130 | |
| EQE, GLCOn affected vehicles the bonding of the front rear and fixed side windows might not meet specifications | Low | R/2023/328 | |
| EQSOn certain vehicles the bolting of the rear seat belt buckles might be fastened with an insufficient tightening torque | Urgent | R/2023/210 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2022/238 on 16 Aug 2022, for the routing of the transmission wiring harness might not meet specifications. The one launched after it was R/2022/246 on 16 Aug 2022, for incorrect towing eye threaded connection. You can also see every Mercedes-Benz recall and all recalls launched in 2022.
Source: DVSA recall R/2022/245, launched 16 August 2022. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.