Mercedes-Benz CLS, E Class Recall R/2022/310: The Attachment For The 12V Battery In The Luggage Compartment May Not Withstand The Loads…, Who Is Affected And What To Do
- Low
- How serious
- 10 Nov 2022
- Launched
- 3,645
- vehicles in the UK
- SRPC2249 / 5490204
- Manufacturer’s campaign code
Mercedes-Benz recalled CLS, E Class vehicles built between 30 November 2017 and 23 August 2022. On certain E-Class vehicles the attachment for the 12V battery in the luggage compartment may not withstand the loads in the event of an accident. The dealer will install an additional fixation of the 12V battery on the affected vehicles. You won't usually pay for it.1
What’s Wrong
On certain E-Class vehicles the attachment for the 12V battery in the luggage compartment may not withstand the loads in the event of an accident.
DVSA's Original Wording
Concern: THE ATTACHMENT FOR THE 12V BATTERY IN THE LUGGAGE COMPARTMENT MAY NOT WITHSTAND THE LOADS IN THE EVENT OF AN ACCIDENT Defect: On certain E-Class vehicles the attachment for the 12V battery in the luggage compartment may not withstand the loads in the event of an accident. Remedy: Install an additional fixation of the 12V battery on the affected vehicles.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the attachment for the 12V battery in the luggage compartment may not withstand the loads in the event of an accident.
The Fix
The dealer will install an additional fixation of the 12V battery on the affected vehicles.
Are You Affected?
CLS, E Class built between 30 November 2017 and 23 August 2022 may be included. Mercedes-Benz estimates 3,645 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2249 / 5490204 or the DVSA reference R/2022/310. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CLS, E Class, GLCDrive shaft joint | Low | R/2026/148 | |
| E ClassCoolant pump control software | Low | R/2026/201 | |
| E ClassRouting of transmission wiring harness | Book soon | R/2025/534 | |
| E ClassGround connection bolting | Urgent | R/2025/155 | |
| E ClassWelding of rear axle carrier | Book soon | R/2024/502 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2022/302 on 7 Nov 2022, for a weld seam of the supporting structure of the transmission connection may not correspond…. The one launched after it was R/2022/309 on 11 Nov 2022, for the springs in the locking mechanism of the seat backrest of the third seat row may not…. You can also see every Mercedes-Benz recall and all recalls launched in 2022.
Source: DVSA recall R/2022/310, launched 10 November 2022. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.