Mercedes-Benz E Class Recall R/2024/502: Welding Of Rear Axle Carrier, Who Is Affected And What To Do
- Book soon
- How serious
- 23 Dec 2024
- Launched
- 2
- vehicles in the UK
- SRPC2421 / 3594808
- Manufacturer’s campaign code
Mercedes-Benz recalled E Class vehicles built between 14 August 2024 and 4 September 2024. Mercedes-Benz AG has determined that on certain E-Class 214 platform and GLC 254 platform vehicles the welding of consoles to the rear axle carrier might not meet specifications. The recall notice describes the fix as: as a remedy a Mercedes-Benz service partner will replace the rear axle carrier of the affected vehicles. You won't usually pay for it.1
What’s Wrong
Mercedes-Benz AG has determined that on certain E-Class 214 platform and GLC 254 platform vehicles the welding of consoles to the rear axle carrier might not meet specifications.
DVSA's Original Wording
Concern: SRPC2421 - Welding of rear axle carrier Defect: Mercedes-Benz AG has determined that on certain E-Class 214 platform and GLC 254 platform vehicles the welding of consoles to the rear axle carrier might not meet specifications. Remedy: As a remedy a Mercedes-Benz service partner will replace the rear axle carrier of the affected vehicles.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: welding of rear axle carrier.
The Fix
The recall notice describes the fix as: as a remedy a Mercedes-Benz service partner will replace the rear axle carrier of the affected vehicles.
Are You Affected?
E Class built between 14 August 2024 and 4 September 2024 may be included. Mercedes-Benz estimates 2 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2421 / 3594808 or the DVSA reference R/2024/502. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CLS, E Class, GLCDrive shaft joint | Low | R/2026/148 | |
| E ClassCoolant pump control software | Low | R/2026/201 | |
| E ClassRouting of transmission wiring harness | Book soon | R/2025/534 | |
| E ClassGround connection bolting | Urgent | R/2025/155 | |
| C Class, CLS, E Class, GLCMisfire detection M264 | Low | R/2024/474 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2024/474 on 4 Dec 2024, for misfire detection M264. The one launched after it was R/2025/009 on 24 Jan 2025, for propeller shaft weld seam. You can also see every Mercedes-Benz recall, all recalls launched in 2024 and suspension recalls across every make.
Source: DVSA recall R/2024/502, launched 23 December 2024. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.