Mercedes-Benz C Class Recall R/2023/056: On Affected Vehicles The Bolting Of The 48V Ground Connection In The Engine Compartment…, Who Is Affected And What To Do

DVSA reference R/2023/056, campaign code SRPC2300. Data updated daily from DVSA.

Urgent
How serious
13 Mar 2023
Launched
2,674
vehicles in the UK
SRPC2300
Manufacturer’s campaign code

Mercedes-Benz recalled C Class vehicles built between 25 June 2019 and 12 April 2021. The bolting of the 48V ground connection in the engine compartment might not be sufficiently tightened. The dealer will check the bolting of the ground connection and correct if necessary. You won't usually pay for it.1

What’s Wrong

The bolting of the 48V ground connection in the engine compartment might not be sufficiently tightened.

DVSA's Original Wording

Concern: On affected vehicles the bolting of the 48V ground connection in the engine compartment might not be sufficiently tightened. Defect: On affected vehicles the bolting of the 48V ground connection in the engine compartment might not be sufficiently tightened. Remedy: Check the bolting of the ground connection and correct if necessary.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: on affected vehicles the bolting of the 48V ground connection in the engine compartment might not be sufficiently tightened.

The Fix

The dealer will check the bolting of the ground connection and correct if necessary.

Are You Affected?

C Class built between 25 June 2019 and 12 April 2021 may be included. Mercedes-Benz estimates 2,674 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Mercedes-Benz.
  2. Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2300 or the DVSA reference R/2023/056. See how to get a Mercedes-Benz recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
C Class, EQE, GLCBolting of steering couplingUrgentR/2025/333
C ClassDriver seat belt fittingUrgentR/2025/158
C Class, CLS, E Class, GLCMisfire detection M264LowR/2024/474
C ClassBolting connection Pre-Fuse boxLowR/2024/281
C ClassScrew connections of 12 V and 48 V ground pointsUrgentR/2024/299

This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2023/023 on 20 Feb 2023, for on affected vehicles the aluminium bolts of the steering gear could corrode and break due…. The one launched after it was R/2023/062 on 13 Mar 2023, for affected vehicles have an engine control unit software that deviates from the local legal…. You can also see every Mercedes-Benz recall, the Mercedes-Benz C Class recall history, all recalls launched in 2023 and high-voltage battery recalls across every make.


Source: DVSA recall R/2023/056, launched 13 March 2023. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.